Godaddy Microsoft exchange 2007 stopped updating

Status
Not open for further replies.
TotallyConfused

TotallyConfused

New Member
Outlook version
Outlook 2010 64 bit
Email Account
Exchange Server 2007
Out of the blue my Godaddy Exchange Server stopped updating. I called support and they thought I might have a corrupt server address and said they could help me reconnect it manually. The correct server address should have been "mail.ex1.secureserver.net". It was 8+ random letters /numbers + exe1.secureserver.net (sample: 12N3Rr4321.ex1.secureserver.net). I can't remember the actual sequence. We changed it back to the correct address and I could never get Outlook to load on my computer again. I cant even see it on owa.myaddress.com. I am still receiving email on my Android and it is updating fine and I can still see my current .ost database on my desktop. The agent said it was my computers fault not theirs and if I don't want to loose all my data my only solution is to buy Microsoft 365 for 3 times the cost than I am paying now for my exchange. Is this a scam? Why can't I just re-download Outlook to get it back up and running. I actually did try to download (repair) outlook but still didn't fix the problem. I really don't want to migrate to 365 now.
 
I think it's bad tech support, rather than an outright scam. It's more likely a problem with a recent update.

All of your data is on the exchange server - so nothing should get lost. Did you try making a new profile - put in your name, address and password and let outlook try and find the server.

What os are you using? Are all updates installed for windows and outlook?
 
Status
Not open for further replies.
< Exchange - Locating a user that has log files but is not found using powershell | Public Folder Calendar Permissions >
Similar threads
Thread starter Title Forum Replies Date
S Email was migrated from GoDaddy to Microsoft exchange. We lost IMAP ability Exchange Server Administration 1
J GoDaddy migrated to Office365 - Outlook Wont Add Account Exchange Server Administration 21
J Migrate from godaddy 365 to office 365 home Using Outlook 8
Diane Poremsky Online Services in Outlook: Gmail, Yahoo, iCloud, AOL, GoDaddy Using Outlook 1
M godaddy says my outlook's sending spam. Using Outlook 4
C GoDaddy office 365 setup wizard erased old Outlook emails? Using Outlook 14
M GoDaddy Calendar Using Outlook 0
W Outlook 2011 and Emails using GoDaddy Using Outlook 7
S Other Providers of Hosted Exchange Besides GoDaddy Exchange Server Administration 3
N microsoft 365 IMAP Using Outlook 0
T Outlook 365 2 Microsoft Accounts? Using Outlook.com accounts in Outlook 1
S Sync Outlook (2021) tasks with Microsoft To Do Using Outlook 1
Abraham Microsoft limitation !!!! Using Outlook 8
C Outlook 365 Microsoft Support - Please Advise Using Outlook 3
Z New minimum Outlook for Windows version requirements for Microsoft 365/Exchange Online Using Outlook.com accounts in Outlook 27
Y Disable Microsoft Outlook Test Message Using Outlook 4
V Outlook 2021 Microsoft Office Pro Plus 2021 - Inexpensive Lifetime License Using Outlook 6
I Exchange 2019 - MICROSOFT-CORP-MSN-AS-BLOCK Exchange Server Administration 0
D Change Microsoft Account password - what to do to update on all devices Using Outlook 4
D Microsoft Exchange account - Remote management Using Outlook.com accounts in Outlook 1
F Microsoft Outlook Connector 14.0.6123.5001 - Help! Using Outlook 6
R Microsoft Outlook 2016 - Gmail not sending, asks for password for SMTP, tried different ports Using Outlook 23
A Backup Email Accounts On OutLook For Mac 2016 (Microsoft 365 subscription version) Using Outlook 0
M Microsoft 365 Outlook keeps requesting password on Local Account Using Outlook 1
A calendar invites sent from Microsoft Outlook to Mac Outlook is not working Using Outlook 2
N .pst archive from work will not open/import on Microsoft 365 Exchange Server Administration 0
A Microsoft Personal vs Work Accounts in Outlook Using Outlook.com accounts in Outlook 7
DariTrevino MIcrosoft Outlook PST file cannot repair Using Outlook 1
S Adding new Exchange (2016) rule very slow down Microsoft Outlook Exchange Server Administration 0
P Microsoft Outlook is requesting data from the server Using Outlook 2
Commodore Microsoft Exchange Add-in Using Outlook 2
C Copy Task to Non-Microsoft PIM "Rainlendar" Using Outlook 0
J Unable to link email messages in BCM using a single microsoft office 365 account in outlook 2013 BCM (Business Contact Manager) 1
Diane Poremsky Cannot start Microsoft Office Outlook Error Message Using Outlook 0
J Microsoft Exchange Emails - Shared Accounts Exchange Server Administration 3
R Microsoft Outlook can't translate this document. Using Outlook 1
tswatek Microsoft Outlook has stopped working Using Outlook 13
I Microsoft Security Update KB3097877 Using Outlook 14
R Microsoft Outlook 2010 - Non Cached Mode Using Outlook 0
padubajacket Microsoft Outlook has stopped working Using Outlook 2
E Microsoft Office Outlook 2007 Send Error Using Outlook 11
S Outlook 2013 not fixed correctly by Microsoft!! Using Outlook 3
THOMAS BRAXTON Microsoft Office 2010 problems Using Outlook 1
Angger Microsoft Outlook 2010 Automatically Restarting Using Outlook 2
S Microsoft office Cannot complete operation error Outlook VBA and Custom Forms 1
Glyn Outlook Microsoft on a Sony Android Using Outlook 4
R The action cannot be completed. The connection to Microsoft Exchange is unavailable. outlook must be Using Outlook 1
K Outlook keeps prompting for Microsoft username and password for share calendar Using Outlook 0
M connection to the microsoft exchange server has been lost. outlook 2007 Exchange Server Administration 0
D Microsoft Outlook Not Responding Using Outlook 0

Similar threads

Back
Top