I am trying to configure Outlook 2013 for a Gmail account via IMAP. I let it do the automatic configuration, and it cannot log in, says the username/password is incorrect. I have confirmed the password is correct by logging in via a browser. I also have told Gmail to allow "less secure applications". And IMAP is enabled in Gmail.
I cancelled the configuration and set it up manually, but it still gives the same message.
It also sometimes give the message "Please log in via your web browser" which I did, but saw nothing about why it is saying that.
Step 3: Click the blue "File" menu, then "Info", then "Add Account".
Step 4: Select "Manual setup or additional server types" and click "Next".
Step 5: Choose "POP or IMAP" and click "Next".
Step 6: Enter the following information:
Your Name: The name you want to display on outgoing email
Email Address: Your full email address
Account Type: IMAP
Incoming mail server: imap.gmail.com
Outgoing mail server (SMTP): smtp.gmail.com
User Name: Your full email address
Password: Your email password
Deliver new messages to: New Outlook Data File
Note: We are using Gmail servers because has partnered with Google to provide you robust email, calendar and document tools.
Step 7: Click on "More settings..."
Step 8: Go to the "Outgoing Server" tab at the top of the "Internet E-mail Settings" window. Check the box that says "My outgoing server (SMTP) requires authentication" and the circle by "Use same settings as my incoming mail server".
Step 9: Go to the "Advanced" tab at the top of the Properties window and make the following changes under "Server Port Numbers":
Check the box that says "This server requires an encrypted connection (SSL)" under "Incoming server (IMAP)".
The Incoming server (IMAP) directly above should automatically change to 993. If it does not, please manually change it.
Below Outgoing server (SMTP), select TLS from the drop down menu and then manually change the Outgoing server (SMTP) port number above to 587.
Step 10: Click "OK" at the bottom of the "Internet E-mail Settings" window, then "Finish" in the "Add New E-mail Account" window.
That's it! Your email should now be working in Outlook 2013.
This is the Gmail setting that I now suspect could be the issue based on the searching I've been doing. My friend says she already set it to allow less secure applications, which is what Gmail apparently considers Outlook. I have not connected back yet to find out if this is the issue.