"Switch to HTML" in Outlook 2016 notes field

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George Simpson

New Member
Outlook version
Outlook 2016 64 bit
Email Account
Exchange Server
Outlook 365 (2016) gives you, when attempting to paste an image into a note field in a calendar event or contact, this button
upload_2016-10-28_12-26-19.png
and then the image is visible in the note.

Problem is that when I save and close the contact and then call it back up, the note is still in plain text format and the image, of course, is no longer there as it was when saved.

If it makes any difference, I am using an outlook.com account for contacts, calendar events and email.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Do you know if your account was moved to the new server? The old server doesn't support HTML. The attachment should be there, just hidden - you might be able to tell based on the item size (unless it's a really small image).

If you are on the new server, you should remove the account from outlook and add it back using auto account setup. This will add it as an Exchange account.
 
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