Get Outlook on your phone for free - web page pop up

Status
Not open for further replies.
O

outlandish

Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
I am using Outlook 2016 (Office 365) and would be grateful if anyone could help resolve an intensely annoying problem that appears to have arisen as result of a recent Microsoft update.

Every time the Account Settings dialog is opened and closed by clicking “Finish” (whether a change has been made to the settings or not) a new browser window now pops up to promote Microsoft’s Outlook Phone app.

“Get Outlook on your phone for free”
“Enter your phone number and we'll send a download link”

The link that opens is:

Outlook

As I frequently open the dialog to change the email address I am using on one of my accounts it is frustrating, to say the least, to have the focus switched to their advert in a new browser window that then has to be closed.

I would therefore be most grateful for any and all suggestions as to how the pop up can be stopped.

It seems extraordinary after all the bad publicity that Microsoft have had over the handling of their Windows updates that they should now think that this is a good way of endearing themselves to their customers.
 
Yeah, it's annoying. :) Some builds have a checkbox to not setup mobile devices, but AFAIK, there is not a reg key to disable this completely - yet. I believe they will be adding it or only asking once - i no longer get that on one computer, but still have it on an earlier build.

If you have an insider build, go to file, support, contact support and ask how to disable it. I did this when the "feature" first showed up without a way to kill it.
(I'm not sure if everyone on insider has this, only users with office 365 business accounts, or if random users have the option.)

contact-support.png
 
Thanks Diane - I was begining to think that I was the only one affected by this.

Sadly, I don't have an insider build or I would report it.

My version is 1703 (Build 7967.2161 Click-to-run)

In the meantime I have had a long session with Office 365 support technician who confirmed that he too had encountered the problem at home. He has now submitted a report to the developers and has promised to let me know the outcome. And I have also posted a request for help on the Microsoft Community forum.

So we will see what, if anything, happens.
 
Btw, my colleagues and I are discussing this with Microsoft. I'm hoping we can convince them it's a bad idea. At the very least they need a never ask again option.


Sent from my iPhone using Tapatalk
 
Diane Poremsky said:
Btw, my colleagues and I are discussing this with Microsoft. I'm hoping we can convince them it's a bad idea. At the very least they need a never ask again option.


Sent from my iPhone using Tapatalk
Click to expand...

Thank you so much for following this up.

However, the good news is that the latest build 8067.2115 seems to have rectified the problem. So far not a single pop up.

I am not sure whether the fix was the result of your endeavours or my efforts with Office 365 support and the Microsoft Community. Or perhaps the person who wrote the code got fed up with dealing with constant pop ups and decided to remove it.

What is more baffling is how something like this ever gets included in an update? I, perhaps foolishly, imagined that there would be some sort of review process that would carefully vet and test each update before it was released. Instead it rather looks as though someone from the marketing department can just wander along and ask one of the developers to include an advert for something they want to push that month. One has to wonder what other and perhaps more damaging things could get included without any oversight.

Anyway thanks again for all your help.
 
outlandish said:
Or perhaps the person who wrote the code got fed up with dealing with constant pop ups and decided to remove it.
Click to expand...
Doubtful. :) I know some large organizations complained... so it may be removed from the E suites but is unlikely to disappear from the consumer suites. It's my understanding that they will release a reg key/gpo for corporate use (to prevent it from coming up) but will not remove the "feature"... but this could change in the future. I hope they remove it.
 
The version I have is Home Premium (build 8067.2115) so perhaps miracles happen.
 
Status
Not open for further replies.
< Would like bigger meeting notifications. | Syncing notes between Outlook 2016/Exchange and Outlook for Android >
Similar threads
Thread starter Title Forum Replies Date
kburrows Outlook or Phone Combining Contacts? Using Outlook 0
M Gmail address associated with Outlook on new phone Using Outlook 9
P i-Phone 6s Plus receiving 2 notifications from Outlook email Using Outlook 1
K Imap PC Outlook + Android phone Using Outlook 1
G Outlook 2016 sync contacts directly between phone and computer using outlook 2016 Using Outlook 0
I Outlook 2016 Outlook Requesting Phone Number??? Using Outlook 1
J outlook tasks on a phone Using Outlook 3
I Outlook on Windows Phone - compressed images .emz Using Outlook 0
Travis Lloyd Linking Outlook 2016 Desktop To POP3 Acc't On Android Phone Using Outlook.com accounts in Outlook 2
GregS No contacts sync from Outlook 2016 to Windows Phone Using Outlook 0
J Unwanted US Holiday Contact folder in Outlook.com syncs to MAPI/Phone Address book Using Outlook.com accounts in Outlook 9
iwshim softphone software for VoIP phone for OUTLOOK Using Outlook 0
J Outlook 2013 Syncing contacts with Android phone - Outlook.com vs Outlook apps Using Outlook.com accounts in Outlook 4
T Outlook 2010 calendar won't sync with Android phone Using Outlook 3
M Trouble downloading Outlook on an Android phone Using Outlook 4
L Outlook 2007 Fix Phone Number Using Outlook 19
Glyn Outlook sync to Android Phone Using Outlook 1
T Outlook Connector calendar sync problems with Android phone Using Outlook.com accounts in Outlook 1
P IM and Phone icon is Grayed out in Outlook 2013 - Using Lync 2013 Using Outlook 4
Commodore Syncing Outlook 2013 and Windows phone Using Outlook 8
Ascar_CT Adding contacts on Android phone and then syncing them to Outlook Using Outlook.com accounts in Outlook 4
C Outlook 2013 Windows Phone, Outlook 365/2013 POP Using Outlook.com accounts in Outlook 5
B synching outlook 2010 with google on android phone Using Outlook 6
P Outlook 2013 Phone Number Format Using Outlook 0
A Updating Outlook Contact Phone Nos to international dialling codes Using Outlook 5
B Problems with outlook calendar and android phone syncing calendars Using Outlook.com accounts in Outlook 1
J phone icon greyed out in outlook 2013 Using Outlook 1
Terry Sullivan Android Phone E-Mails Not Disappearing After Being Deleted in Outlook 2013 Using Outlook 5
J Outlook Contacts: How to filter contact phone numbers from a cti request Using Outlook 1
V Sync Outlook contacts and calendar to Android phone Using Outlook 3
C Outlook contacts sync to windows phone I'm confused Using Outlook.com accounts in Outlook 3
A outlook 2013 people hub :: phone button Using Outlook 1
G Outlook 2013, Windows 8 and Windows Phone 7.5 WP7.5 Setup Using Outlook 11
G Syncing outlook Calendar with I-{Phone and I-pod Using Outlook 1
A How to e-mail mp3 file from Outlook to my phone. Using Outlook 1
M Phone Message form in outlook 2007. How to start? Outlook VBA and Custom Forms 2
M Any phone dialers that integrate with Outlook? Outlook VBA and Custom Forms 1
O Outlook 2007: Phone List View - Field Names Outlook VBA and Custom Forms 1
C Outlook classic via 365 Using Outlook 1
Dr. Demento Analogous Outlook code to read info into an array (or collection or whatever) Outlook VBA and Custom Forms 7
S Repair Outlook Using Outlook 5
V Outlook Form ListBox is not editable Outlook VBA and Custom Forms 2
F Outlook's contacts Using Outlook 1
D Outlook 2003 stopped dead Using Outlook 2
G Cannot receive emails from gmail account in Outlook 365 Using Outlook 1
E "Cannot display the folder. MS Outlook cannot access the specified file location" Using Outlook 5
P Outlook 2016 Working Offline Using Outlook 2
Rupert Dragwater Cannot reestablish gmail (email address) account in Outlook 365 Using Outlook 12
O Outlook 365 synchronisieren Exchange Server Administration 1
kburrows Outlook Classic - JPG files are corrupted when opened or saved Using Outlook 3

Similar threads

Back
Top