Android Phone E-Mails Not Disappearing After Being Deleted in Outlook 2013

Status
Not open for further replies.
Outlook version
Outlook 2016 64 bit
Email Account
POP3
I recently purchased a netbook with a Windows 8 (Standard) 64 bit OS and Office Home & Business 2013. Since installing Outlook 2013, my smart phone hasn't been deleting e-mails that have previously been deleted in Outlook. If I go to the internet version of my att.net e-mail account, however, and delete e-mails from there (instead of from Outlook) those same e-mails immediately disappear from the phone.

Could it be that since Windows 8 (inexplicably?) requires me to log into my computer via my Hotmail account that it's "confusing" the sync process between Outlook and my HTC EVO 4G smart phone? The four other e-mail accounts I have on my phone update properly whenever I delete an e-mail from my Gmail, Hotmail or Yahoo! accounts. It's only when Outlook 2013 is involved that I have problems. I only use my att.net account with Outlook.
 
Outlook version
Outlook 2016 64 bit
Email Account
POP3
My Outlook is POP3 while my phone is IMAP. So how do I change my Outlook from POP to IMAP? Delete the account and start over by substituting IMAP where POP used to be?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Add the account to the profile as an IMAP account then remove the POP3 account. You'll need the server names, which are probably different than the POP server names.
 
Outlook version
Outlook 2016 64 bit
Email Account
POP3
Thanks for your help. I'll call AT&T Support to find out what settings I need for IMAP.
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
K Imap PC Outlook + Android phone Using Outlook 1
T Syncing to Android Phone Using Outlook.com accounts in Outlook 4
Travis Lloyd Linking Outlook 2016 Desktop To POP3 Acc't On Android Phone Using Outlook.com accounts in Outlook 2
J Outlook 2013 Syncing contacts with Android phone - Outlook.com vs Outlook apps Using Outlook.com accounts in Outlook 4
T Outlook 2010 calendar won't sync with Android phone Using Outlook 3
M Trouble downloading Outlook on an Android phone Using Outlook 4
Glyn Outlook sync to Android Phone Using Outlook 1
T Outlook Connector calendar sync problems with Android phone Using Outlook.com accounts in Outlook 1
Ascar_CT Adding contacts on Android phone and then syncing them to Outlook Using Outlook.com accounts in Outlook 4
B synching outlook 2010 with google on android phone Using Outlook 6
B Problems with outlook calendar and android phone syncing calendars Using Outlook.com accounts in Outlook 1
V Sync Outlook contacts and calendar to Android phone Using Outlook 3
J Edit/Delete Meetings using Android Phone Using Outlook 4
L Unable to Sync Web/Android MS To Do with Windows Outlook Tasks Using Outlook 3
W Account icons Outlook for Android Using Outlook 1
Z Account setup on Android Using Outlook 3
N Lots of Folder in Outlook Android Using Outlook 2
O Outlook on Android - add BCC Using Outlook 2
avant-guvnor Outlook for Android app alternative Using Outlook.com accounts in Outlook 3
J Syncing notes between Outlook 2016/Exchange and Outlook for Android Using Outlook 2
E Customer wants a portion of GAL from exchange to sync down to Android contacts via Activesync Using Outlook 2
S Outlook.com Sync working, Sync to Android has issues Using Outlook.com accounts in Outlook 1
latitudeit Outlook for Android - Sending from an alias address Using Outlook 2
Diane Poremsky Syncing Outlook with an Android smartphone New Slipstick.com Articles 0
D Outlook for Android - Dismiss Reminders? Using Outlook 0
L Gmail POP, Android IMAP, Outlook 2013 setup close Using Outlook 5
Wolfkc Unwanted Category "Starred in Android" Using Outlook 6
D Outlook for Android Questions Using Outlook 8
S Sync Outlook 2013 calendar via outlook.com to Android Exchange Server Administration 1
P Outlook 2010 MS Exchange Calendar to Android- ical or webdav? Using Outlook 1
Glyn Outlook Microsoft on a Sony Android Using Outlook 4
T Cannot get pop3 mails to my Android and Outlook Exchange Server Administration 1
T Synch with Android Using Outlook 1
M syncing Outlook 2013 tasks with android Using Outlook 2
J Outlook App for Android Exchange Server Administration 2
D Android/desktop App for sending to Outlook inbox? Using Outlook 1
F I want simple syncing between my 3 PCs and Android devices. Using Outlook 1
A exchagne 2010 sp1 problems with Android handsets Exchange Server Administration 4
F android Exchange Server Administration 5
A new labeled phone field Using Outlook 4
G Outlook 2016 sync contacts directly between phone and computer using outlook 2016 Using Outlook 0
F How to create phone number as links in notes of Contacts Using Outlook 2
I Outlook 2016 Outlook Requesting Phone Number??? Using Outlook 1
O Get Outlook on your phone for free - web page pop up Using Outlook 8
J outlook tasks on a phone Using Outlook 3
I Outlook on Windows Phone - compressed images .emz Using Outlook 0
A added new calendar, now not syncing to windows phone Using Outlook 3
GregS No contacts sync from Outlook 2016 to Windows Phone Using Outlook 0
J Unwanted US Holiday Contact folder in Outlook.com syncs to MAPI/Phone Address book Using Outlook.com accounts in Outlook 9
J Saving attachments from specific sender (phone number) to specific folder on hard drive Using Outlook 3

Similar threads

Top