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Help Needed With Multi-Step Login Email Address

Discussion in 'Using Outlook.com accounts in Outlook' started by John34533, May 12, 2017.

  1. John34533

    John34533

    New Member
    Hello,



    I am currently trying to add my school email account to Outlook. However, I'm having trouble signing in as my email takes me to a separate page after I enter my email initially.



    Google: email@gmail.com ---> Enter



    **It then goes to separate school district authentication page in the browser (not a popup)**

    School District Authentication:



    Username



    Password



    Login



    How do I setup an email account on outlook with the 2-step process above?
     
  2. Diane Poremsky

    Diane Poremsky

    Senior Member
    You can't log in with just the gmail address and password? I'm assuming you haven't set it up on a smartphone or other client either? (You'd use the same method in outlook).

    You'll need to check with your it admin - normally just using the email address and password is sufficient, with an app password required if you use 2-factor authentication (google sends a code you need to enter). But what you describe isn't 2-factor..
     
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