Outlook won't work

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Phil52

Phil52

New Member
Outlook version
Outlook 2016 32 bit
Email Account
Outlook.com (as MS Exchange)
i keep getting this error when i try to open icloud:
C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll

and my me.com account keeps asking for the password.

I found this but not sure how to edit the registry.

Will it also fix the problem where my email keeps asking for the password?
Fixed: iCloud doesn't work in Outlook 2007 - Outlook Tips
 
Diane Poremsky

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
You don't need to edit the registry - use the registry key linked at the bottom of the page. Right click and download the file then double click to run it - you'll need to Ok 3 or 4 dialogs. The file should have the .reg extension, if your browser (firefox and possibly others) will save it with a .txt extension, you'll need to change it to .reg.

The password problem is different. If you add an iCloud account to a 3rd party utility (such as Outlook), you need to enable 2 factor auth and use an app password when you sign in using Outlook. (Apple's implememation is a PITA frankly, especially if you have multiple apple devices or share your account with family members.)
 
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< ICloud Unexpected Error | Searching message folder in Outlook 2016 >
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