Outlook 2010 won't send on Windows 8

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snesmith01

New Member
Outlook version
Outlook 2010 64 bit
Email Account
POP3
I just upgraded to a new computer and installed MS Office Professional 2010 on it. I've got Outlook's POP3 settings configured exactly the way they are on the old machine, which is running Windows 7. Outlook can receive but not send.
I get these error codes:
0x800ccc90 and 0x8004210b

I have uninstalled McAfee, confirmed that Outlook was allowed to pass the Windows firewall, turned off the Windows firewall, disabled the add-ins that came preinstalled in Outlook (and which I don't need), played around with the POP3 settings encrypted connection - trying TLS, SLS, Auto and none. I've disabled SSL. I've extended the time that Outlook tries to reach the server to 2 minutes (which is unworkably long in the long run, but just to test it.) I've rebooted repeatedly.

Nothing helps. Meanwhile, the old machine continues to work fine, using the same IP address, same ISP and same settings.

Any ideas?
 

snesmith01

New Member
Outlook version
Outlook 2010 64 bit
Email Account
POP3
I just upgraded to a new computer and installed MS Office Professional 2010 on it. I've got Outlook's POP3 settings configured exactly the way they are on the old machine, which is running Windows 7. Outlook can receive but not send.
I get these error codes:
0x800ccc90 and 0x8004210b

I have uninstalled McAfee, confirmed that Outlook was allowed to pass the Windows firewall, turned off the Windows firewall, disabled the add-ins that came preinstalled in Outlook (and which I don't need), played around with the POP3 settings encrypted connection - trying TLS, SLS, Auto and none. I've disabled SSL. I've extended the time that Outlook tries to reach the server to 2 minutes (which is unworkably long in the long run, but just to test it.) I've rebooted repeatedly.

Nothing helps. Meanwhile, the old machine continues to work fine, using the same IP address, same ISP and same settings.

Any ideas?
Oh, and I've contacted Microsoft tech support, which verified I had the POP3 settings correct (checking for user error) and then said that's all they could do and any further help would have to come from their paid technical support. They were kind enough to send me an email with trouble shooting for Vista and XP.
 
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