Customized ribbon and entries disappeared

witzker

Senior Member
Outlook version
Outlook 2010 32 bit
Email Account
POP3
Hi
I moved from Office 2010 to Office 2019
I copied the whole Outlook with MoBackup (Outlook Backup: Daten sichern von Outlook 2019, 2016, 2013, 2010 und 2007 sowie aus Office 365 (mobackup.de))
to the new PC with Office 2019.
Everything was fine.

Then I changed the zoom factor to custom 105 % in Windows 10.
After restart the old customized ribbon of my contact form was seen for a moment then switched to standard.
All my customizations in the settings of the ribbons are gone. ( but only in Kontacts)

After resetting the back zoom to 100% the ribbons are resented and all customization is still lost.

Is this a bug?

The ribbon settings must be somewhere in the registry?
What can I do to get my customized contact Ribbons back
 
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