Ian Thomas
Senior Member
- Outlook version
- Outlook 2013 64 bit
- Email Account
- Outlook.com (as MS Exchange)
The Windows Update KB3097877 has wreaked havoc with my desktop Outlook 2010 on Windows 7.
Apart from the extreme inconvenience of continual crashing of Outlook, before discovering the problem with the security update I had spent some hours testing all PST files and the 2 OST files that are associated with my Outlook.com / Hotmail.com emails (not Exchange, not Office 365).
Worst, I decided to totally rebuild the MAPI (.OST) files associated with my Hotmail.com and Outlook.com (again, before discovering that KB3097877 had to be uninstalled, the computer rebooted, Windows Update checked again, to add the corrected security update). This, after removing and re-installing the Outlook/Hotmail connector, and running the usual integrity checks on all of my desktop's hardware, disks, etc.
That rebuild with a new profile requires 6Gb of mail and attachments to be downloaded - apparently, the .OST are not transportable / reusable / cannot be copied from; and the synchronization and download rate is just a tiny fraction of my internet download rate. I am about 17% done, after 2 days!
It's still not usable. Outlook has stopped responding, folders cannot be viewed. None of this was happening a week ago. Browsing for email at Outlook.com is not a substitute for desktop Outlook, for me. Fortunately my Windows Phone displays Outlook email adequately, for a small device.
Next, I see that all desktop Outlook versions need to be partially de-commissioned and re-commissioned in the next 2 weeks:
email from Outlook <outlook@communication.microsoft.com>
"Important information about your email service"
Hello,
In the next few weeks we’ll be making some updates that will impact your @outlook.com, @hotmail, @live, or @msn email account. Those changes will prevent your email from getting delivered to the Outlook desktop application you use. When you notice that you stop receiving messages, simply follow these two steps:
For Outlook 2010 customers:
1. Remove your email account from your Outlook 2010 desktop application
2. Re-add your email account to your Outlook 2010 desktop application
I can't wait!
Apart from the extreme inconvenience of continual crashing of Outlook, before discovering the problem with the security update I had spent some hours testing all PST files and the 2 OST files that are associated with my Outlook.com / Hotmail.com emails (not Exchange, not Office 365).
Worst, I decided to totally rebuild the MAPI (.OST) files associated with my Hotmail.com and Outlook.com (again, before discovering that KB3097877 had to be uninstalled, the computer rebooted, Windows Update checked again, to add the corrected security update). This, after removing and re-installing the Outlook/Hotmail connector, and running the usual integrity checks on all of my desktop's hardware, disks, etc.
That rebuild with a new profile requires 6Gb of mail and attachments to be downloaded - apparently, the .OST are not transportable / reusable / cannot be copied from; and the synchronization and download rate is just a tiny fraction of my internet download rate. I am about 17% done, after 2 days!
It's still not usable. Outlook has stopped responding, folders cannot be viewed. None of this was happening a week ago. Browsing for email at Outlook.com is not a substitute for desktop Outlook, for me. Fortunately my Windows Phone displays Outlook email adequately, for a small device.
Next, I see that all desktop Outlook versions need to be partially de-commissioned and re-commissioned in the next 2 weeks:
email from Outlook <outlook@communication.microsoft.com>
"Important information about your email service"
Hello,
In the next few weeks we’ll be making some updates that will impact your @outlook.com, @hotmail, @live, or @msn email account. Those changes will prevent your email from getting delivered to the Outlook desktop application you use. When you notice that you stop receiving messages, simply follow these two steps:
For Outlook 2010 customers:
1. Remove your email account from your Outlook 2010 desktop application
2. Re-add your email account to your Outlook 2010 desktop application
I can't wait!