IMAP4rev1 Server logging out(Mac)

test1

Member
OS Version(s)
  1. Windows
Outlook version
Outlook 2019 64-bit
Email Account
POP3
Operating system::    Mac
Outlook version:     new outlook
Email type or host:    IMAP, imappro.zoho.eu

Mac Outlook repeatedly prompts "IMAP4rev1 Server logging out". The password is correct, webmail works fine, and app password has been enabled. The prompt keeps popping up constantly. Any advice?

1792561004172.png

Cannot receive mail at this time.The server for account "[account]" returned the error "IMAP4rev1 Server logging out". Your user name/password or security settings may be incorrect. Would you like to try re-entering your password?
 
Do you have 2FA enabled on the account? If so, you may need an app password. May also need it if you don’t use 2FA.

Did you add it as a Microsoft cloud account or as imap directly to the zoho server? If you look at the account settings you shouldn’t be able to change the server names if a cloud account.
 
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