Please help an idiot with BCM & Networking...

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L

Logan

We just bought Outlook 2007 with BCM for all our workstations (5) and we want
to be able to all use the same database. Ideally, we want to put the
database on our network server so that it is included with our nightly backup
of our data. Unfortunately, BCM doesn't allow you to chose where the db is
to be stored, it just defaults to the local drive (which I think is kind of
ridiculous).

I am no IT guy, but I'm not a Technotard, either, but I cannot figure out
how to do this. You would think that this would be a common request and have
some sort of documentation showing how to do it included with the product.

Can anyone help me accomplish this in non-IT professional terms?

I've been pulling my hair out for about a week over this. Any help would be
greatly appreciated.

Thanks in advance!
 
L

Logan

Please?

"Logan" wrote:

> We just bought Outlook 2007 with BCM for all our workstations (5) and we want
> to be able to all use the same database. Ideally, we want to put the
> database on our network server so that it is included with our nightly backup
> of our data. Unfortunately, BCM doesn't allow you to chose where the db is
> to be stored, it just defaults to the local drive (which I think is kind of
> ridiculous).
>
> I am no IT guy, but I'm not a Technotard, either, but I cannot figure out
> how to do this. You would think that this would be a common request and have
> some sort of documentation showing how to do it included with the product.
>
> Can anyone help me accomplish this in non-IT professional terms?
>
> I've been pulling my hair out for about a week over this. Any help would be
> greatly appreciated.
>
> Thanks in advance!

 
T

Tratilla

On Aug 31, 5:29 pm, Logan <Lo...> wrote:
> We just bought Outlook 2007 with BCM for all our work....


Hello!
I do not quite understand what the problem.
We also use the BCM via the network.
Installed on the server, all users connect to the server. The main
thing that they are not connected with administrator privileges, but
only as users, then they can not completely remove the data. server is
only a database application. Each user choose to use the network or
network+ local version of the database.
And while doing backups manually, as also did not know how to automate
it .. :)
 
L

Logan

Thanks for your reply, Tratilla.

Okay, here is our predicament...

Our server is not like our workstations. I had to copy the installation
files from the MS Outlook/BCM disk onto the server in order to install it.
The problem is that the server is partitioned. There is the local drive (C)
and the network or shared drive (X).

All the workstations can access the X drive, but none can access the C
drive. Currently, our backup system only backs up the X drive (although I am
sure we can change that).

The problem is that when I tried to install Outlook/BCM onto the server, it
would only allow me to install it onto the local drive (C) and NOT the
network drive (X) that everyone has access to.

So, right now, having it only on the C drive does me no good.

Like I said, I'm no IT guy and certainly no expert on networking. I don't
know what to do to be able to use this software the way we wanted to.

We switched from ACT! because it is such a "clunky" program for the supposed
ease of use of the BCM. So far, it hasn't been easy. The most frustrating
part is the seemingly complete lack of instruction available for this problem.

Any ideas?

"Tratilla" wrote:

> On Aug 31, 5:29 pm, Logan <Lo...> wrote:
> > We just bought Outlook 2007 with BCM for all our work....

>
>
> Hello!
> I do not quite understand what the problem.
> We also use the BCM via the network.
> Installed on the server, all users connect to the server. The main
> thing that they are not connected with administrator privileges, but
> only as users, then they can not completely remove the data. server is
> only a database application. Each user choose to use the network or
> network+ local version of the database.
> And while doing backups manually, as also did not know how to automate
> it .. :)
>

 
L

Logan

Listen...I really need some help here. I've been trying everything, but
nothing is working. I've contacted Microsoft support, but they won't help me
unless I pay a fee anywhere from $99-$250. I just bought this product...I
can't believe that I actually have to pay for help using. I'm seriously
stressing out about it and can't find help anywhere.

I don't know what else to put in here about my problem.

Someone MUST have had this same issue.

Can anyone please help me?

"Logan" wrote:

> Thanks for your reply, Tratilla.
>
> Okay, here is our predicament...
>
> Our server is not like our workstations. I had to copy the installation
> files from the MS Outlook/BCM disk onto the server in order to install it.
> The problem is that the server is partitioned. There is the local drive (C)
> and the network or shared drive (X).
>
> All the workstations can access the X drive, but none can access the C
> drive. Currently, our backup system only backs up the X drive (although I am
> sure we can change that).
>
> The problem is that when I tried to install Outlook/BCM onto the server, it
> would only allow me to install it onto the local drive (C) and NOT the
> network drive (X) that everyone has access to.
>
> So, right now, having it only on the C drive does me no good.
>
> Like I said, I'm no IT guy and certainly no expert on networking. I don't
> know what to do to be able to use this software the way we wanted to.
>
> We switched from ACT! because it is such a "clunky" program for the supposed
> ease of use of the BCM. So far, it hasn't been easy. The most frustrating
> part is the seemingly complete lack of instruction available for this problem.
>
> Any ideas?
>
> "Tratilla" wrote:
>
> > On Aug 31, 5:29 pm, Logan <Lo...> wrote:
> > > We just bought Outlook 2007 with BCM for all our work....

> >
> >
> > Hello!
> > I do not quite understand what the problem.
> > We also use the BCM via the network.
> > Installed on the server, all users connect to the server. The main
> > thing that they are not connected with administrator privileges, but
> > only as users, then they can not completely remove the data. server is
> > only a database application. Each user choose to use the network or
> > network+ local version of the database.
> > And while doing backups manually, as also did not know how to automate
> > it .. :)
> >

 
P

Pino


"Logan" <Logan> schreef in bericht
news:097FD6DF-9ED5-40E7-B48D-B6A668F4FCEB@microsoft.com...
> Thanks for your reply, Tratilla.
>
> Okay, here is our predicament...
>
> Our server is not like our workstations. I had to copy the installation
> files from the MS Outlook/BCM disk onto the server in order to install it.
> The problem is that the server is partitioned. There is the local drive
> (C)
> and the network or shared drive (X).
>
> All the workstations can access the X drive, but none can access the C
> drive. Currently, our backup system only backs up the X drive (although I
> am
> sure we can change that).
>
> The problem is that when I tried to install Outlook/BCM onto the server,
> it
> would only allow me to install it onto the local drive (C) and NOT the
> network drive (X) that everyone has access to.
>
> So, right now, having it only on the C drive does me no good.
>
> Like I said, I'm no IT guy and certainly no expert on networking. I don't
> know what to do to be able to use this software the way we wanted to.
>
> We switched from ACT! because it is such a "clunky" program for the
> supposed
> ease of use of the BCM. So far, it hasn't been easy. The most
> frustrating
> part is the seemingly complete lack of instruction available for this
> problem.
>
> Any ideas?
>
> "Tratilla" wrote:
>
>> On Aug 31, 5:29 pm, Logan <Lo...> wrote:
>> > We just bought Outlook 2007 with BCM for all our work....

>>
>>
>> Hello!
>> I do not quite understand what the problem.
>> We also use the BCM via the network.
>> Installed on the server, all users connect to the server. The main
>> thing that they are not connected with administrator privileges, but
>> only as users, then they can not completely remove the data. server is
>> only a database application. Each user choose to use the network or
>> network+ local version of the database.
>> And while doing backups manually, as also did not know how to automate
>> it .. :)
>>


OK, first, I didn't succeed loading th edatabase on a serevr, as I used a
non-english office version and it is almost impossible to install the
database on a server when you use a non-english office version. I assume
your version is english.

First, a database file is not like a word or excel file. A database is
running on a server and clients can connect to the database.
You install a database on your server using the tool "Database admin tool"on
this page
http://blogs.msdn.com/bcm/archive/2007/03/30/database-tool-released.aspx

Then users can point bcm to this database

Good luck (you'll need it)

 
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