The server is not available. Contact your administrator if this co

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M

Margy

Using Windows XP with Service Pack 3 and Outlook 2007 with Business Contact

Manager. When clicking on BCM History receive message "The server is not

available. Contact your administrator if this condition persists"

I have reinstalled, uninstalled, reinstalled, used outlook.exe

/resetnavpane. Scan .spt bring up message that "This application has failed

to started because SCNPST.dll was not found. Reinstalling the application may

fix this problem." I have tried to reinstall Scanpst a number of time. It has

not fixed the problem. Maybe I downloaded the wrong file???

Please assist if possible. I need to go into the history of BCMs and have no

idea what else to try.

Margy

South Africa
 
D

DL

Its scanpst.exe, but then that only repairs the outlook data file, the *pst,

and BCM doesnt use the pst to store its data

Within Outlook, BCM there are a number database manager tools that might

help in repairing the BCM database

"Margy" <Margy@office.co.za> wrote in message

news:3869BF47-83FD-410E-8B33-216AAA2B5769@microsoft.com...
> Using Windows XP with Service Pack 3 and Outlook 2007 with Business
> Contact
> Manager. When clicking on BCM History receive message "The server is not
> available. Contact your administrator if this condition persists"

> I have reinstalled, uninstalled, reinstalled, used outlook.exe
> /resetnavpane. Scan .spt bring up message that "This application has
> failed
> to started because SCNPST.dll was not found. Reinstalling the application
> may
> fix this problem." I have tried to reinstall Scanpst a number of time. It
> has
> not fixed the problem. Maybe I downloaded the wrong file???

> Please assist if possible. I need to go into the history of BCMs and have
> no
> idea what else to try.
> > Margy
> South Africa
 
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