The server is not available. Contact your administrator if this co

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Margy

Using Windows XP with Service Pack 3 and Outlook 2007 with Business Contact

Manager. When clicking on BCM History receive message "The server is not

available. Contact your administrator if this condition persists"

I have reinstalled, uninstalled, reinstalled, used outlook.exe

/resetnavpane. Scan .spt bring up message that "This application has failed

to started because SCNPST.dll was not found. Reinstalling the application may

fix this problem." I have tried to reinstall Scanpst a number of time. It has

not fixed the problem. Maybe I downloaded the wrong file???

Please assist if possible. I need to go into the history of BCMs and have no

idea what else to try.

Margy

South Africa
 
Its scanpst.exe, but then that only repairs the outlook data file, the *pst,

and BCM doesnt use the pst to store its data

Within Outlook, BCM there are a number database manager tools that might

help in repairing the BCM database

"Margy" <Margy@office.co.za> wrote in message

news:3869BF47-83FD-410E-8B33-216AAA2B5769@microsoft.com...
> Using Windows XP with Service Pack 3 and Outlook 2007 with Business
> Contact
> Manager. When clicking on BCM History receive message "The server is not
> available. Contact your administrator if this condition persists"

> I have reinstalled, uninstalled, reinstalled, used outlook.exe
> /resetnavpane. Scan .spt bring up message that "This application has
> failed
> to started because SCNPST.dll was not found. Reinstalling the application
> may
> fix this problem." I have tried to reinstall Scanpst a number of time. It
> has
> not fixed the problem. Maybe I downloaded the wrong file???

> Please assist if possible. I need to go into the history of BCMs and have
> no
> idea what else to try.
> > Margy
> South Africa
 
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