Cannot create offline database

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S

Steve B

I have a Windows 7 Pro PC with Outlook 2007 and BCM 2007 sharing the BCM

database. We have no problem connecting and accessing the BCM database.

However, when trying to create an offline database on laptops, the process

gets to the end (the progress bar is at the end of the scale) and then fails

with the following:

business contact manager for outlook could not complete your last action or

actions please try again

I have tried it on several laptops, all with the same result. I have even

reformatted and reloaded Windows XP Pro and Office 2007 and BCM 2007 on one

laptop and tried to create the offline database.

Thanks in advance for any suggestions.
 
L

Leonid S. Knyshov // SBS Expert

Don't have a solution for you, but we can talk about it. A tool called

Process Monitor would be most helpful in this case. It would let us see the

network traffic and the file system and registry activity. You can launch it

from http://live.sysinternals.com (a Microsoft site) as procmon.exe

Sorry to hear about your troubles.

Leonid S. Knyshov

"Steve B" wrote:


> I have a Windows 7 Pro PC with Outlook 2007 and BCM 2007 sharing the BCM
> database. We have no problem connecting and accessing the BCM database.
> However, when trying to create an offline database on laptops, the process
> gets to the end (the progress bar is at the end of the scale) and then fails
> with the following:
> business contact manager for outlook could not complete your last action or
> actions please try again

> I have tried it on several laptops, all with the same result. I have even
> reformatted and reloaded Windows XP Pro and Office 2007 and BCM 2007 on one
> laptop and tried to create the offline database.

> Thanks in advance for any suggestions.
 
S

Sun Embraser

On Feb 23, 1:56 am, Leonid S. Knyshov // SBS Expert

<LeonidSKnyshovSBSExp...> wrote:
> Don't have a solution for you, but we can talk about it. A tool called
> Process Monitor would be most helpful in this case. It would let us see the
> network traffic and the file system and registry activity. You can launchit
> fromhttp://live.sysinternals.com(a Microsoft site) as procmon.exe

> Sorry to hear about your troubles.
> > Leonid S. Knyshov
>

>

> http://crashproofsolutions.com
>

>

> "Steve B" wrote:
> > I have a Windows 7 Pro PC with Outlook 2007 and BCM 2007 sharing the BCM
> > database. We have no problem connecting and accessing the BCM database.
> > However, when trying to create an offline database on laptops, the process
> > gets to the end (the progress bar is at the end of the scale) and then fails
> > with the following:
> > business contact manager for outlook could not complete your last action or
> > actions please try again

>
> > I have tried it on several laptops, all with the same result. I have even
> > reformatted and reloaded Windows XP Pro and Office 2007 and BCM 2007 onone
> > laptop and tried to create the offline database.

>
> > Thanks in advance for any suggestions.-




Hi Steve,

When you mentioned that this only happened to laptops, a question

raised in my mind - are these laptops linked wirelessly?

Is your database "large", by that I mean larger than a few gigabytes

in size? This can easily happen with laptops on initial offline sync

on wireless network connection on large sized databases, and the

reason may be the sync process timing out. Try connecting your laptop

through ethernet cable and do the initial offline sync to boost the

data transfer rate, then go back to wireless connection for future

incremental changes. See if this helps,

John
 
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