BCM Install fails Both w Off. Pro 2010 Beta & on reinstall Off.Pro

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Not open for further replies.
T

TRM792

Could not get BCM to install w/2010 Beta and no one from MSFT would respond

to posting on 2010 Beta Forum, so after 45 days of no response reinstalled

Office Pro 2007.

So far I've

Completely uninstalled Office Beta, ALL Sql Server apps, Business

Connectivity App and MSFT Small Business.

Reinstalled Office Pro 2007. Install of BCM for Outlook 2007 stops install

and says look at MBSsetuptmp(nnnn).logs in theAppData temp folder. There are

4 log files, 3 of which are numerous pages in length. At the end of the

install failure there is no SQL Server nor BCM file folder created on system.

I've followed the steps in Troubleshoot installing Business Contact Manager

for Outlook 2007 (http://office.microsoft.com/en-us/help/HP011128601033.aspx)

to no avail.

I think Office 2010 Beta corrupted a number of registry files related to

Outlook, BCM and SQL server now preventing BCM for 2007 to install.

Need some expert advice here as MSFT support page will not allow me to get

through to MSFT tech support even tbough 2010 Beta created this problem to

begin with.

Thank you in advance for your assistance.
 
Can you share a copy of the error and the log when installing Business

Contact Manager 2007

Also are you able to install a standalone version of SQL Express 2005 ?

Regards

Rahul Thomas

MSFT

"TRM792" <TRM792> wrote in message

news:4988E0BE-5D83-4B14-B483-FADCCC9A97A4@microsoft.com...
> Could not get BCM to install w/2010 Beta and no one from MSFT would
> respond
> to posting on 2010 Beta Forum, so after 45 days of no response reinstalled
> Office Pro 2007.

> So far I've
> Completely uninstalled Office Beta, ALL Sql Server apps, Business
> Connectivity App and MSFT Small Business.

> Reinstalled Office Pro 2007. Install of BCM for Outlook 2007 stops install
> and says look at MBSsetuptmp(nnnn).logs in theAppData temp folder. There
> are
> 4 log files, 3 of which are numerous pages in length. At the end of the
> install failure there is no SQL Server nor BCM file folder created on
> system.

> I've followed the steps in Troubleshoot installing Business Contact
> Manager
> for Outlook 2007
> (http://office.microsoft.com/en-us/help/HP011128601033.aspx)
> to no avail.

> I think Office 2010 Beta corrupted a number of registry files related to
> Outlook, BCM and SQL server now preventing BCM for 2007 to install.

> Need some expert advice here as MSFT support page will not allow me to get
> through to MSFT tech support even tbough 2010 Beta created this problem to
> begin with.

> Thank you in advance for your assistance.
 
Re: BCM Install fails Both w Off. Pro 2010 Beta & on reinstall Off

Raul: 3 of the 4 logs produced I estimate at ~20 pages in length, don't think

I can paste them here? I didn't try SQL Express 2005 standalone as SQL server

is bundled in the BCM installation files. I still suspect office 2010 beta

installation .exe corrupted registry files when it uninstalled my original

BCM 2007 and tried and failed to install BCM 2010 Beta.

How do I get the logs to you...perhaps as attachment files?

TRM

zippnyny@hotmail.com

"Raul Thomas" wrote:


> Can you share a copy of the error and the log when installing Business
> Contact Manager 2007

> Also are you able to install a standalone version of SQL Express 2005 ?
> > Regards

> Rahul Thomas

> MSFT

> "TRM792" <TRM792> wrote in message
> news:4988E0BE-5D83-4B14-B483-FADCCC9A97A4@microsoft.com...
> > Could not get BCM to install w/2010 Beta and no one from MSFT would
> > respond
> > to posting on 2010 Beta Forum, so after 45 days of no response reinstalled
> > Office Pro 2007.
> > So far I've
> > Completely uninstalled Office Beta, ALL Sql Server apps, Business
> > Connectivity App and MSFT Small Business.
> > Reinstalled Office Pro 2007. Install of BCM for Outlook 2007 stops install
> > and says look at MBSsetuptmp(nnnn).logs in theAppData temp folder. There
> > are
> > 4 log files, 3 of which are numerous pages in length. At the end of the
> > install failure there is no SQL Server nor BCM file folder created on
> > system.
> > I've followed the steps in Troubleshoot installing Business Contact
> > Manager
> > for Outlook 2007
> > (http://office.microsoft.com/en-us/help/HP011128601033.aspx)
> > to no avail.
> > I think Office 2010 Beta corrupted a number of registry files related to
> > Outlook, BCM and SQL server now preventing BCM for 2007 to install.
> > Need some expert advice here as MSFT support page will not allow me to get
> > through to MSFT tech support even tbough 2010 Beta created this problem to
> > begin with.
> > Thank you in advance for your assistance.
>
 
Re: BCM Install fails Both w Off. Pro 2010 Beta & on reinstall Off

Raul: sent the logs a few days ago. Over the weekend I downloaded SQL server

Express from

http://www.microsoft.com/downloads/...2a-4090-4431-acdd-9a1c832e65a6&displaylang=en

It installed but could not find MSSMLBIZ (there is a .inf file under Windows

directory, I also have an image of that file saved on a backup drive from

before the attempt to download 2010 Beta, that started this problem)

Tried to start SQL Server service but it would not start. Checked it's

dependencies and COM+ System Application is one and couldn't get it started

(tried local service returns error 1297...and local system returns error

1053...log on settings...Wonder if install issues w/ Off Pro/BCM 2010 Beta

changed the the registry settings for this service...is there a way to check

its registry settings?

Thank you

"Raul Thomas" wrote:


> Can you share a copy of the error and the log when installing Business
> Contact Manager 2007

> Also are you able to install a standalone version of SQL Express 2005 ?
> > Regards

> Rahul Thomas

> MSFT

> "TRM792" <TRM792> wrote in message
> news:4988E0BE-5D83-4B14-B483-FADCCC9A97A4@microsoft.com...
> > Could not get BCM to install w/2010 Beta and no one from MSFT would
> > respond
> > to posting on 2010 Beta Forum, so after 45 days of no response reinstalled
> > Office Pro 2007.
> > So far I've
> > Completely uninstalled Office Beta, ALL Sql Server apps, Business
> > Connectivity App and MSFT Small Business.
> > Reinstalled Office Pro 2007. Install of BCM for Outlook 2007 stops install
> > and says look at MBSsetuptmp(nnnn).logs in theAppData temp folder. There
> > are
> > 4 log files, 3 of which are numerous pages in length. At the end of the
> > install failure there is no SQL Server nor BCM file folder created on
> > system.
> > I've followed the steps in Troubleshoot installing Business Contact
> > Manager
> > for Outlook 2007
> > (http://office.microsoft.com/en-us/help/HP011128601033.aspx)
> > to no avail.
> > I think Office 2010 Beta corrupted a number of registry files related to
> > Outlook, BCM and SQL server now preventing BCM for 2007 to install.
> > Need some expert advice here as MSFT support page will not allow me to get
> > through to MSFT tech support even tbough 2010 Beta created this problem to
> > begin with.
> > Thank you in advance for your assistance.
>
 
Re: BCM Install fails Both w Off. Pro 2010 Beta & on reinstall Off

"TRM792" wrote:


> Raul: sent the logs a few days ago. Over the weekend I downloaded SQL server
> Express from
> http://www.microsoft.com/downloads/...2a-4090-4431-acdd-9a1c832e65a6&displaylang=en
> It installed but could not find MSSMLBIZ (there is a .inf file under Windows
> directory, I also have an image of that file saved on a backup drive from
> before the attempt to download 2010 Beta, that started this problem)

> Tried to start SQL Server service but it would not start. Checked it's
> dependencies and COM+ System Application is one and couldn't get it started
> (tried local service returns error 1297...and local system returns error
> 1053...log on settings...Wonder if install issues w/ Off Pro/BCM 2010 Beta
> changed the the registry settings for this service...is there a way to check
> its registry settings?

> Thank you

> "Raul Thomas" wrote:
>
> > Can you share a copy of the error and the log when installing Business
> > Contact Manager 2007
> > Also are you able to install a standalone version of SQL Express 2005 ?
> > > > Regards
> > Rahul Thomas
> > MSFT
> > "TRM792" <TRM792> wrote in message
> > news:4988E0BE-5D83-4B14-B483-FADCCC9A97A4@microsoft.com...
> > > Could not get BCM to install w/2010 Beta and no one from MSFT would
> > > respond
> > > to posting on 2010 Beta Forum, so after 45 days of no response reinstalled
> > > Office Pro 2007.
> > > > So far I've
> > > Completely uninstalled Office Beta, ALL Sql Server apps, Business
> > > Connectivity App and MSFT Small Business.
> > > > Reinstalled Office Pro 2007. Install of BCM for Outlook 2007 stops install
> > > and says look at MBSsetuptmp(nnnn).logs in theAppData temp folder. There
> > > are
> > > 4 log files, 3 of which are numerous pages in length. At the end of the
> > > install failure there is no SQL Server nor BCM file folder created on
> > > system.
> > > > I've followed the steps in Troubleshoot installing Business Contact
> > > Manager
> > > for Outlook 2007
> > > (http://office.microsoft.com/en-us/help/HP011128601033.aspx)
> > > to no avail.
> > > > I think Office 2010 Beta corrupted a number of registry files related to
> > > Outlook, BCM and SQL server now preventing BCM for 2007 to install.
> > > > Need some expert advice here as MSFT support page will not allow me to get
> > > through to MSFT tech support even tbough 2010 Beta created this problem to
> > > begin with.
> > > > Thank you in advance for your assistance.
> >
 
Re: BCM Install fails Both w Off. Pro 2010 Beta & on reinstall Off

"TRM792" wrote:


> Raul: sent the logs a few days ago. Over the weekend I downloaded SQL server
> Express from
> http://www.microsoft.com/downloads/...2a-4090-4431-acdd-9a1c832e65a6&displaylang=en
> It installed but could not find MSSMLBIZ (there is a .inf file under Windows
> directory, I also have an image of that file saved on a backup drive from
> before the attempt to download 2010 Beta, that started this problem)

> Tried to start SQL Server service but it would not start. Checked it's
> dependencies and COM+ System Application is one and couldn't get it started
> (tried local service returns error 1297...and local system returns error
> 1053...log on settings...Wonder if install issues w/ Off Pro/BCM 2010 Beta
> changed the the registry settings for this service...is there a way to check
> its registry settings?

> Thank you

> "Raul Thomas" wrote:
>
> > Can you share a copy of the error and the log when installing Business
> > Contact Manager 2007
> > Also are you able to install a standalone version of SQL Express 2005 ?
> > > > Regards
> > Rahul Thomas
> > MSFT
> > "TRM792" <TRM792> wrote in message
> > news:4988E0BE-5D83-4B14-B483-FADCCC9A97A4@microsoft.com...
> > > Could not get BCM to install w/2010 Beta and no one from MSFT would
> > > respond
> > > to posting on 2010 Beta Forum, so after 45 days of no response reinstalled
> > > Office Pro 2007.
> > > > So far I've
> > > Completely uninstalled Office Beta, ALL Sql Server apps, Business
> > > Connectivity App and MSFT Small Business.
> > > > Reinstalled Office Pro 2007. Install of BCM for Outlook 2007 stops install
> > > and says look at MBSsetuptmp(nnnn).logs in theAppData temp folder. There
> > > are
> > > 4 log files, 3 of which are numerous pages in length. At the end of the
> > > install failure there is no SQL Server nor BCM file folder created on
> > > system.
> > > > I've followed the steps in Troubleshoot installing Business Contact
> > > Manager
> > > for Outlook 2007
> > > (http://office.microsoft.com/en-us/help/HP011128601033.aspx)
> > > to no avail.
> > > > I think Office 2010 Beta corrupted a number of registry files related to
> > > Outlook, BCM and SQL server now preventing BCM for 2007 to install.
> > > > Need some expert advice here as MSFT support page will not allow me to get
> > > through to MSFT tech support even tbough 2010 Beta created this problem to
> > > begin with.
> > > > Thank you in advance for your assistance.
> >

I have recently done the same thing and have been spending a lot of time

trying to get this to work. Also, I am having problems sending emails from

mail merge from word. I am interested in solution.
 
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