Exchange 2003 displaying HTML emails as having attachments

Status
Not open for further replies.
O

obionenairobi

Member
Outlook version
Email Account
Exchange Server
Hi!

We have an Exchange 2003 server that seems to be displaying HTML email, especially those with images and the like, as having attachments. When you open the email up however, there is no attachment to look at, and the emails themselves display fine. Obviously though, the users are being frustrated as they cannot tell when something has a real attachment without opening the mail fully. The clients all use outlook 2007, and didnt have this problem until we migrated them onto an Exchange server from their old pop3 accounts. OWA is also displaying the phantom attachments.

Is this a server side setting I've overlooked ?

Hope someone can help me. I have tried to google and found a similar case but no solution
 
Does the attachment icon go away if they view it in the reading pane? Do you know if the attachment is an image or the HTML itself? It's mmon for embedded images to display as attachments until they are rendered in the message. I don't know of any way to avoid the attachment icon for these messages as the image is an attachment.
 
The attachment icon does not go away when I check the e-mail in the preview pane

The e-mail do have an image in the signature but this is also shown in the body of the mail

I thought it might have something to do with settings in Outlook 2007 but as I also have the same in OWA I think it is Exchange related
 
The image is an attachment - so the icon is correct, there is an attachment on the message. It's possible a virus scanner on the server is munging the message but there are other factors that can have an effect too.




Check the message source - is the image identified in src="cid:32cc425728bb05bdb9d8442d6eb82307" format? In my experience, these images won't show the icon once the message is rendered but may when the message is first received, especially if the image is fairly large.
 
OK thanks for the info.

what I don't understand is that when I bypass exchange and pick up mail via pop3 I don't have this attachment icon ?
 
I was popping a pop3 mailbox on our webserver

Since we switched to Exchange the pop-connector is popping the mailbox and I am getting my mail from the exchange server

On the exchange server there is no (not yet) antivirus or security software
 
I'll have to check around - its been a while since i last used Exchange 2003. I don't think you can change the behavior because there is an attachment, just not the attachment you are expecting.
 
Status
Not open for further replies.
< Looking for Outlook 2010 Close Event Id | Understanding Send connectors >
Similar threads
Thread starter Title Forum Replies Date
B Exchange 2003 EDB corrupt Exchange Server Administration 6
B Seeking advice now Outlook 2003 is unsupported by Exchange Using Outlook 4
D cleaning up old Exchange 2003 data on Exchange 2010 Exchange Server Administration 2
A Exchange 2003 how to stop accepting EHLO and AUTH commands Exchange Server Administration 2
A Exchange 2003 Outlook 2010 64 Bit- AutoDiscover Connection Err - Certificate Exchange Server Administration 9
P correct public folder migration exchange 2003 to 2010 Exchange Server Administration 1
A File - Save Attachments does nothing in Outlook 2003 with Exchange 2010 ... Using Outlook 3
A Rename resource Exchange 2003 Using Outlook 2
R Exchange 2003 to 2013 mail Exchange Server Administration 4
C Exchange 2003 - Outlook 2003 - Calendar entries saving over each other Using Outlook 2
T Exchange 2003, NDR, DNS problems Exchange Server Administration 3
K clear categories on Exchange 2003 & Outlook 2003 Exchange Server Administration 1
S Outlook Quick Steps - Exchange 2003 / Exchange 2010 Exchange Server Administration 2
T Outlook 2010/Exchange 2003: Meeting Organizer doesn't show Using Outlook 1
S How to leave e-mail on Exchange 2003 server? Exchange Server Administration 1
J Problems starting Information Store Server in Exchange 2003 Exchange Server Administration 13
R Outlook 2003 - Exchange 2010 global address list not updating Using Outlook 3
K Exchange 2003-> iPhone :: Secure or not? Exchange Server Administration 4
L Custom Form (Outlook 2003 and Exchange 2003) Outlook VBA and Custom Forms 6
V Outlook 2003 OpenEntry - Exchange Client Extension API Outlook VBA and Custom Forms 2
T How to export custom form from exchange 2003 to exchange 2007 Outlook VBA and Custom Forms 2
U Trouble with Cached Exchange Mode not fully implementing Using Outlook 4
C Exchange Plans Using Outlook 1
T Exchange Server - Mail Delay Stamping Exchange Server Administration 0
A Outlook can't remember outlook.com, Exchange password. Using Outlook 4
CWM330 Exchange Plan 1 Using Outlook 3
O Outlook - Switch from Exchange to IMAP Using Outlook 2
S Email was migrated from GoDaddy to Microsoft exchange. We lost IMAP ability Exchange Server Administration 1
C Migrate Exchange to Office 365 Using Outlook 2
A Online Mode to Cached Exchange Mode problem Using Outlook 2
S client lost 3K contacts when office 365 for mac account deleted from company exchange server Using Outlook 5
C How to fix outlook continuing to prompt fo an Exchange password Using Outlook 0
O How to sync (one way) contacts between two Outlook (exchange) accounts? Using Outlook 0
H Preventing the 'email address fetch from Exchange' crashing email reading code Exchange Server Administration 0
B Strange MAPI/Exchange/IMAP behaviour in OL 2016 under10.0.19044.2006 Using Outlook 0
HarvMan Outlook 365 loses "outlook.com" exchange server settings Using Outlook 1
Z New minimum Outlook for Windows version requirements for Microsoft 365/Exchange Online Using Outlook.com accounts in Outlook 27
L Help connecting to hosted exchange server 2016 Using Outlook 0
O Exchange Sync period only (e.g. last years mail) Using Outlook 0
J Connect outlook to office365 exchange _without_ signing in office apps Using Outlook 4
J Importing N2K from a different Exchange Server Using Outlook 1
G Forward email body to other mail list directly from Exchange server Exchange Server Administration 1
D Do I need Exchange Add-In? Using Outlook 6
O Newbie question: how to sync two Outlook -Exchange and IMAP- calendars? Using Outlook 4
I Exchange 2019 - MICROSOFT-CORP-MSN-AS-BLOCK Exchange Server Administration 0
T Outlook 2010 How to Delete “Orphaned” TO DO? ( Not on Exchange Server) Using Outlook 6
M Outlook 2010 Outlook 2010 with O365 / Exchange Online Using Outlook 0
D Microsoft Exchange account - Remote management Using Outlook.com accounts in Outlook 1
C Transfer Autocomplete from Pop to Exchange Using Outlook 3
N Backing Up Exchange Calendar Using Outlook 13

Similar threads

Back
Top