Junk Mail location

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dhanl

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Outlook version
Outlook 2010 32 bit
Email Account
POP3
I just recently installed Outlook 2010 and I can't see a junk mail folder. Is there a way to set the junk mail folder destination path? Thanks.
 

Forum Admin

Senior Member
No, you can't set a junk folder - it should just be there, in the same data file with the Inbox. The only possible exception is if you disabled the junk mail features except I thought the last time i tested it, that the junk folder was still created.

Possible solutions that worked for others:

close outlook and restart using the /resetfolders switch In the Start Search field or Run command, type or paste the following line and press enter:

outlook.exe /resetfolders

Run scanpst on the data file.

If the junk folder was moved into another folder, resetfolders should fix it, if not you will need to make a new pst file. To see if it was moved, switch to the folder list (Ctrl+6) and expand all the folders that have the little triangles. (Press Ctrl+1 to go back to the mail pane or click the Mail icon at the bottom of the navigation pane.)
 
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