Received Date None after reading

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AdrianE586

Member
Outlook version
Outlook 2007
Email Account
Exchange Server
I apologize if this question has been asked before. I searched for it, but couldn't find anything.

We are using Outlook 2007 with Exchange 2003 backend. We have about 30 users out of 500 that after they open an email they received, the received date is being changed to "none". It doesn't do it every time, maybe around 1/4th of every email they open. Any suggestions? I've tried disabling plugins, but no dice so far.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
oh, and if its semi-reproducable have the users open outlook in safe mode. This will rule out a problem with addins.
 
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