Cannot retrieve emails past 2 weeks old

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gaignum88

Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
On 6/21 I upgraded to Office 2010 & also changed from POP to exchange to access my email. Ever since this transition my inbox has been limited to the past 2 weeks (as of today 7/24, my oldest email message is 7/10). Even if I access my email remotely from exchange.liveoffice.com, my email is still limited to 2 weeks, which is what leads me to believe this is an exchange issue rather than an Office issue. If anyone could give me some assistance on where to look that would be great. I've dived through all the settings from exchange.liveoffice.com & admin.liveoffice.com, finding nothing.

When I googled this the common answer was to reset the view in outlook. I have done this several times, this is not the issue. Also auto archiving has been turned off completely.

One more issue that is going on is when syncing I'm constantly getting a "4 out of 5 tasks complete" withan error message saying "Tasks 'Exchange' reported error (0x8004010F): "The operation failed. An object cannot be found.' However I have no issues receving or sending email.

Perhaps I set the exchange server up incorrectly?
 
So you only see 2 weeks when using OWA? I don't know how you could set the exchange server up wrong when it's a hosted exchange server - there isn't much you can set up. Is server archiving enabled? Two weeks is short for archiving and you'd see the archive mailbox in your profile, but it's one possibility.

The 5th task may be the offline address book. Check the sync errors folder - there may be something there that gives you a clue.

An error occurs when you try to synchronize the offline address list on an Exchange Server server while you are using Outlook 2003: "0x8004010F"
 
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