Language Issue

Status
Not open for further replies.

jasonhan82

Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
I'm currently having an issue with outlook 2010 (exchange 2003) where by if i type a Japanese Language and sent out to an external domain, in between the email message, the Japanese language will have half of the email convert to Chinese language. But when trying to sent to an internal receiver, the issue did not persist.

Troubleshooting done :

-Exchange server patches are up to date with SP2 installed

-Installed Language Pack.

-International option is change to UTF-8 encoding

-New profile created

i have run out of idea what could possibly be the issue and i certainly hope someone has the answer for this issue.

Thank you
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
it sounds like a Unicode issue - for whatever reason, everything changes to Chinese when something is wrong with the encoding or fonts.

What antivirus are you using? I know some scanners will corrupt parts of messages and since you say half is messed up, it sounds like a security scanner is touching it.

Are all messages affected or just some? The problem could be on the recipients side.
 

jasonhan82

Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
any users that are currently running on outlook 2010 has this issue.

Anti virus - Norton SEP 2012

Recipient issue - don't think so...most issue happen when they sent email to any external domain.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
hmm... endpoint. I know it is responsible for a number of problems but i don't recall if this is one of them. Can you repro this at will? If so turn off SEP and see if the problem is fixed on new messages. Existing messages will probably remain 'broken'.
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
snissen Printing foreign language messages Using Outlook 1
O Windows 1803 update : QAT and toolbar changed, language pack gone... Using Outlook 5
S Outlook 2013 change proofing language Using Outlook 4
S Date/Time Field Natural Language Usage in VBA? Outlook VBA and Custom Forms 1
J Common runtime language? BCM (Business Contact Manager) 1
B Re: BCM failed to initialize the common language runtime BCM (Business Contact Manager) 4
H Outlook 365 issue getting details from embedded files, crashing routine Outlook VBA and Custom Forms 0
O Mail rule issue Using Outlook 3
D Auto Remove [EXTERNAL] from subject - Issue with Macro Using Outlook 17
Commodore Safe way to add or update holidays; Windows Notifications issue Using Outlook 8
e_a_g_l_e_p_i Gmail in Outlook 2010 preview issue Using Outlook 4
M Issue transferring Outlook 2016 email accounts & settings onto new computer Using Outlook 8
P Forwarding emails issue with special characters replacing text body Using Outlook 1
S Excel VBA and shared calendar issue Outlook VBA and Custom Forms 3
A Clipboard Resize Issue Using Outlook 7
J O365 - Adding Shared Google Calendar ICS link issue in O365 Using Outlook 0
P Outlook 2013 "Item could not be moved - still an issue for Outlook 2013 Using Outlook 0
E Mail sorting view issue Using Outlook 1
D hide messege issue Using Outlook 1
B Outllok 2007 License Expired issue Using Outlook 0
ManaarZakaria I'm afraid of this issue, cause of strange error Exchange Server Administration 2
e_a_g_l_e_p_i Another reinstall of Outlook 2010 issue Using Outlook 10
Justo Horrillo Issue with rules in Outlook 2010 Using Outlook 4
G Icloud Contacts With Outlook Issue Using Outlook 4
J Outlook.com Contact Sync Issue Using Outlook.com accounts in Outlook 9
M Calendar Time Zone issue Using Outlook 0
B My outlook calendar edit issue Outlook VBA and Custom Forms 0
D Unusual calendar issue Exchange Server Administration 0
D Multiple Accounts Issue Receiving Emails in 2016 Using Outlook 0
B Winmail.dat Issue Using Outlook.com accounts in Outlook 0
tswatek Issue with where Outlook saves new contacts Using Outlook 3
K Outlook with MDaemon Connectivity Issue Using Outlook 4
G .ost file corrupted / solved the issue with some posts already said, but .ost file is corrupted agai Using Outlook 2
D Resizing issue for message field Outlook VBA and Custom Forms 0
P Outlook hanging issue Using Outlook 0
K Outlook 2013 calendar issue with Outlook.com Using Outlook.com accounts in Outlook 2
J Favorites in Public Folders issue Outlook VBA and Custom Forms 0
K Insert screenshots issue Using Outlook 2
T issue changing [Type] in dbo.ContactMainTable/ contacts seem to be deleted BCM (Business Contact Manager) 5
B Sub Calendar-Color Coding Issue Using Outlook 4
T Using Outlook 2007 with Comcast (.pst inbox issue) Using Outlook 1
Brendan.Z Outlook 2013 signature editing issue Using Outlook 3
F Custom contact form icon issue Using Outlook 1
A Autocomplete issue Using Outlook 6
wallisellener Synch issue BCM (Business Contact Manager) 2
H Outlook 2013 size issue Using Outlook 1
C Voting Issue with Shared Inbox Using Outlook 1
J Outlook 2013 Forms Issue Using Outlook 1
M BCM remote database connection issue BCM (Business Contact Manager) 1
A How are you handling Outlook.com category issue and syncing Using Outlook.com accounts in Outlook 2

Similar threads

Top