Public Folder has many messages but can't be seen in Outlook

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Tommy Traddles

Member
Outlook version
Outlook 2010 64 bit
Email Account
Exchange Server
Hi,

I have an issue where a Public Folder has many messages but they can't be seen in Outlook, unless you perform a search and then they display just fine. This seems to be a client issue as when I look in OWA they are all there. Don't think this is a views issue as it is the same for all users, and I have tried the Outlook / cleanviews switch. Any ideas on what could be causing this? The server is Exchange 2003 and the version of Outlook varies per user (I am using 2010). This issue only started happening a couple of days ago.

Thanks
 
It could be a corrupt folder. Right click on the folder, choose Properties then Clear offline items. When it resyncs, can you see the contents?

Can you see the items if you change views?
 
larry said:
It could be a corrupt folder. Right click on the folder, choose Properties then Clear offline items. When it resyncs, can you see the contents?

Can you see the items if you change views?
Click to expand...

I didn't clear the offline items as the public folders are not available offline.

I don't think this is to do with views as many people are effected and I have run Outlook with the switch to clear views.

I thought it could be due to folder corruption too. I recreated one and it appears to work fine. On others I have removed old replicas and created new ones on different servers with mixed results.

Thanks for replying.
 
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