Robert Jory
Member
- Outlook version
- Outlook 2013 64 bit
- Email Account
- IMAP
Due to a technicians instructions, I lost all the categories in my Outlook 2013. The PST file is connected to exchange. I did some research online and went through a process to try to recover them.
I can group contacts according to categories but I cannot assign a category to a new contact because the categories are not in the master list. I did some more research and did the following.
This seems to have done nothing. I have about 200 categories. Is there any way to restore them ?
PS: can I post images here from snipit ?
- Opened old profile
- Assigned a note with all my categories and saved the note.
- Opened the new profile and imported the note with all my categories
- When I look at a contact now, I can see the original category which says "categoryname not in master category list"
I can group contacts according to categories but I cannot assign a category to a new contact because the categories are not in the master list. I did some more research and did the following.
- Right clicked on the main inbox and selected "Data File Properties"
- Clicked on "Upgrade to Color Categories" and answered yes
This seems to have done nothing. I have about 200 categories. Is there any way to restore them ?
PS: can I post images here from snipit ?