The Formatting Changes When A Recurring Appointment is Changed

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New Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
Good morning.

I have two users who have a formatting issues. They create recurring appointments in Outlook 2010 (32 bit). They look like normal appointments. If the appointments are modified, the original formatting then looks like this:

The weekly full team meeting to discuss program progress, issues, risks, next steps, and action items.Conference Line DetailsParticipant Access code: 1279302#Dial-in Phone Numbers:647-XXX-XXXX Toronto Local780-XXX-XXXX Edmonton Local613-XXX-XXXX Ottawa Local514-XXX-XXXX Montreal Local604-XXX-XXXX Vancouver Local403-XXX-XXXX Calgary Local1-877-XXX-XXXX Toll Free North AmericaCCP:1877XXXXXXXx1279302#-+-----+-----+-----+-----+-----+-----+-----+-----+-Name Here has invited you to attend an online meeting using Microsoft® Office Communications Server.Join the meeting<;gruu;opaque=app:conf:focus:id:85a9fc2e6da446208e6c73d6e3e74a1c%3Fconf-key=4rCZ3qfwb2O4>Make sure the Office Live Meeting client is installed before the meeting:• I am connecting from inside the XXXXX network<>• I am connecting from outside the X network<>TROUBLESHOOTINGUnable to join the meeting? Start Office Live Meeting and join the meeting with the following information: Meeting ID: 85a9fc2e6da446208e6c73d6e3e74a1c Entry Code: 4rCZ3qfwb2O4 Location:;gruu;opaque=app:conf:focus:id:85a9fc2e6da446208e6c73d6e3e74a1c%3Fconf-key=4rCZ3qfwb2O4If you still cannot enter the meeting, contact support:• Inside the X network< Meeting>• Outside the x network<>NOTICEOffice Live Meeting can be used to record meetings. By participating in this meeting, you agree that your communications may be monitored or recordineed at any time during the meeting.

No separation. No paragraphs. No breaks.

Does anyone have any idea what could cause this?

Thank you in advance.


It looks like the body is being converted from RTF to plain text. Are they syncing with a smartphone?
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