Cannot read Chinese message after import

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Richardbee

Member
Outlook version
Email Account
POP3
Hi

I imported some messages from Outlook Express and I was not able to show the Chinese characters in the messages. Did I forget to set something?

Thank you in advance for your help.

regards
Richard
 
R

rst75

It sounds like you lost the Unicode character set. You are using Outlook 2003? Are you using an older ANSI format PST file or the newer Unicode PST? You need to use a Unicode PST. Using Outlook's Import command to import OE messages could be the problem. TRy exporting from OE to Outlook. If Outlook is not listed as an option, choose Microsoft Exchange in the export wizard.
 

Richardbee

Member
Outlook version
Email Account
POP3
Hi rst75

Many thanks for taking time to help. I am using the newer Unicode PST as new Chinese messages that come in are readable. I will try the export from OE to Outlook option.

Thanks again
Richard
 
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