Can't send messages using Outlook 2007 from a business email

Status
Not open for further replies.

Sherrie Negrea

New Member
Outlook version
Outlook 2007
Email Account
POP3
I just bought a new desktop computer and installed my old Outlook 2007 on it. I can send emails from my default account, which is an earthlink account. But it won't send emails using my business email associated with my website, which I've been trying to add as a second account on Outlook. My web developer spent an hour today trying to help me set this up in account settings. When I put in the account information in the first box, and I hit Test Account Settings, it says there is an error and it can't send messages on this particular account. What should I do?
 

Sherrie Negrea

New Member
Outlook version
Outlook 2007
Email Account
POP3
When I tried to click on "test account settings" while setting up this business email account on Outlook, I got the following message:
Send test e-mail message: Cannot send the message. Verify the e-mail address in your account properties. The server responded: 550 Access denied - Invalid HELO name (See RFC2821 4.1.1.1)
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
One possible cause: your outgoing settings are not correct.

In Tools, Account Settings, double click on the account then click More Settings button.
On the Outgoing Server tab, is the box checked to use the same authentication as the incoming server?
On the Advanced tab, is the port # correct? Are you using SSL?
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
C At a hotel in another counry--the wireless server won't allow me to send outgoing email messages. I am using the same settings I used at home. I can Using Outlook 2
ChrisK2 Send email to advertise@slipstick.com fails: "The group advertising isn't set up to receive messages from..." Using Outlook 3
R Can't send messages to groups in Outlook Using Outlook 2
Diane Poremsky After viewing the Outbox, messages won't send New Slipstick.com Articles 0
J Outlook 2010 will not send messages due to Date: None Using Outlook 1
D Outlook 2010 Fails to Send Messages To One Domain Using Outlook 6
N I set up contact group and when I try to send emails to groups, I get invalid recipient message (showing the group name) and no messages are sent Using Outlook 2
R Can't send messages Using Outlook 2
B Outlook 2007 stopped receiving messages, but will still send a message Using Outlook 2
H Messages are stuck in the OUTBOX ... but won't "send" Using Outlook 5
M Outlook 2007 always tries to send 4 messages even when Outbox is empty Using Outlook 1
C Live Messenger does not send email messages to Outlook 2010 Using Outlook 3
J 0x800408FC 0x800CCC0D Error messages, cannot send or receive emails Using Outlook 2
M Outlook 2010 is not receiving my hotmail messages but it will send them. Using Outlook 2
S Outlook 2003 can't send messages Using Outlook 2
J Outlook 2010--Will receive (download) messages, will not send messages Using Outlook 2
C Outlook 2007 hangs on send/receive for unread AOL IMAP messages Using Outlook 3
P Messages get stuck in Outbox and do not get send until Otlook 2010 gets closed and restarted Using Outlook 2
E Deleting messages too large to send from Outbox Using Outlook 3
J Outlook 2003 will not send messages in outbox Using Outlook 16
V Switched my ISP to Verizon DSL and I can receive e-mail meesages in Outlook 2007 but cannot send any messages Using Outlook 3
M how do I write a plug in to send messages to a web app? Outlook VBA and Custom Forms 1
D Outlook 07 wont send messages. Out box filling up! Using Outlook 4
A Unflag Inbox and Flag Inbox with Orange Category After Item is send Outlook VBA and Custom Forms 3
glnz O365 - How to send from acct 2 but showing email name from acct 1 as From - alias? Using Outlook 1
S Outlook Macro to send auto acknowledge mail only to new mails received to a specific shared inbox Outlook VBA and Custom Forms 0
diver864 vba for a rule to automatically accept meeting requests with 'vacation' in subject, change to all-day event, change to free, don't send reply Outlook VBA and Custom Forms 1
PGSystemTester VBA To Change AppointmentItem.BusyStatus From MeetingItem Before Send Using Outlook 0
C Synchronizing subscribed folders causes hanging during send/receive process Using Outlook 2
M Extract all links from Outlook email, send to Excel Using Outlook 2
A VBA macro for 15 second loop in send and received just for 1 specific mailbox Outlook VBA and Custom Forms 1
O Outlook 365 - suddenly unable to send using Gmail POP3 Using Outlook 10
T After I send a new email, it remains in the Draft folder Using Outlook.com accounts in Outlook 3
B Programmatically force html send and insert clipboard contents into body Outlook VBA and Custom Forms 0
S Change VBA script to send HTML email instead of text Outlook VBA and Custom Forms 3
M ERROR: None of your email accounts could send to this recipient Using Outlook 2
C Send/receive error 80040119 Using Outlook 2
J Send Again NDR Outlook VBA and Custom Forms 1
J Add an Attachment Using an Array and Match first 17 Letters to Matching Template .oft to Send eMail Outlook VBA and Custom Forms 2
B resend if no reply and send an automatic reminder Outlook VBA and Custom Forms 0
F Send As a Gmail account via outlook Web Using Outlook 3
R auto send email when meeting closes from a shared calendar only Outlook VBA and Custom Forms 2
X Unable to send an email from one account to another on same PC Using Outlook 2
S Meeting Invite arrives from Wrong ("send-as") Sender Using Outlook 1
M VBA to send reminder email if no response Using Outlook 13
D Using a VBA Custom Form to Send Reoccurring Email Upon Task Completion Outlook VBA and Custom Forms 4
M Can't send email in outlook.com Using Outlook 9
R Can't Send calendar share invite Using Outlook 5
J Updating existing entry on shared calendar wants to send update from delegate Using Outlook 0
M Send/Receive error 0x800CCC0F Using Outlook 0

Similar threads

Top