Outlook 2007 preview jpg files

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K

Karl

Outlook will not preview .jpg files.

I get the following message:

"This file cannot be previewed because there is no previewer installed for

it."

There are a number of graphic software programs installed on the computer,

all of which will open jpg files.

What specifically is Outlook looking for and how is it installed?

Thank you
 

Cathy Rhone

Senior Member
Outlook version
Outlook 2013 32 bit
Email Account
Exchange Server 2010
Outlook will not preview .jpg files.


I get the following message:


"This file cannot be previewed because there is no previewer installed for


it."


There are a number of graphic software programs installed on the computer,


all of which will open jpg files.


What specifically is Outlook looking for and how is it installed?




Thank you





The reading pane needs a preview handler installed, which it should have. What version of Windows do you use and do you have the full office suite or just Outlook?
 
B

Brian Tillman

"Karl" <none@home.net> wrote in message

news:uIpbCST7KHA.604@TK2MSFTNGP05.phx.gbl...


> Outlook will not preview .jpg files.
> I get the following message:
> "This file cannot be previewed because there is no previewer installed for
> it."
> There are a number of graphic software programs installed on the computer,
> all of which will open jpg files.
> What specifically is Outlook looking for and how is it installed?


The JPEG previewer should have been installed by default. The default

previewrs are for:

Outlook 2007 items

Word 2007 documents

PowerPoint 2007 presentations

Excel 2007 worksheets

Visio 2007 drawings

Images and text files.

If you don't have them, try running Office Diagnostics or a Repair install.

--
 
K

Karl

Thank you Brian

Upon additional research I found that Nero was set for my Windows Explorer

default viewer for jpg files.

I changed the default viewer to Infanview and Outlook now previews jpg files

as it should.

Guess Outlook doesn't like Nero.

Karl

"" <tillman1952@yahoo.com> wrote in message

news:O%237%23kBV7KHA.3880@TK2MSFTNGP04.phx.gbl...
> "Karl" <none@home.net> wrote in message
> news:uIpbCST7KHA.604@TK2MSFTNGP05.phx.gbl...
>
> > Outlook will not preview .jpg files.
> > I get the following message:
> > "This file cannot be previewed because there is no previewer installed
> > for it."
> > There are a number of graphic software programs installed on the
> > computer, all of which will open jpg files.
> > What specifically is Outlook looking for and how is it installed?


> The JPEG previewer should have been installed by default. The default
> previewrs are for:
> Outlook 2007 items
> Word 2007 documents
> PowerPoint 2007 presentations
> Excel 2007 worksheets
> Visio 2007 drawings
> Images and text files.

> If you don't have them, try running Office Diagnostics or a Repair
> install.
> >
 
I am having the same problem, but with the following caveat: Outlook WILL preview "jpeg" files, but not "jpg" files.




I do not have Nero installed and have confirmed proper settings in the Trust Center.




I am running Win 7 Home Premium, and the problem occurs only on one machine. It works fine (previewing both jpeg and jpg) on two others.




Thoughts?
 
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