Outlook will send but not receive

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Outlook version
Email Account
It did this one time in the past. I don't recall the fix. It happens after trying to send too large a jpeg file in an email.

This is using Outlook Connector and Hotmail.

Errors :

Time: 5/25/2011 5:21:17 PM

Error in Mail

Network operation failed

Time: 5/25/2011 5:21:18 PM

Error in Mail

Error with Send/Receive.

There was an error synchronizing your folder hierarchy.The network connection is unavailable or interrupted. Please try again later.


Forum Admin

Senior Member
You need to move the large mail to a local folder (ie, in a pst in your profile). If you delete it, you need to use Shift+Delete to hard delete it.

Check online to see if the message synced, if it did, delete it from online too.


Outlook version
Email Account
The deleted folders in both Outlook & Hotmail have been deleted.

Outlook is just sitting there. Showing under server status: Mail: connecting, Calendar: connecting, Contacts: connecting.


Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
have you tried a new profile? You could remove the account from your profile and re-add it, but if you have any tasks or notes, you'll need ot copy them to a local pst first - a new profile will allow us to see if it works without risking the lost of notes and tasks or anything else that hasn't synced up.

Create the profile in Control panel - search for mail then profiles.

We have a tutorial here if you need it: http://www.slipstick.com/outlook/how-to-create-a-new-profile/
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