Problem with Outlook truncating images

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callumtiller

Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
Hi,

I'm making an eblast, but everytime I send a preview to myself on Outlook there's one image that always gets split in half. y u no work.jpg

The coding for each table is exactly the same, as you can see the seventh deal there underneath is absolutely fine.

Here's my coding for the deals table. I'm doing an apprenticeship at the moment, so I'm a bit sloppy with HTML as I've only just started to learn it! table code.jpg

Has anyone had this problem before? I know of the page break rendering bug that Outlook is prone to, but I'm confused as to why it's not then going across the wrapper table as well.

Any help would be appreciated!
 

Forum Admin

Senior Member
Can you post a text file with the page source (or a link to a text file) so I can test it here?

What size are the image (in pixels)?
 

Forum Admin

Senior Member
In one quickie test: bad news: I can't repro. The message looks perfect in Outlook (2013) and gmail & outlook.com when sent from Outlook. I'll retest using other versions and send it from my bulk mail software.
 

callumtiller

Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
In one quickie test: bad news: I can't repro. The message looks perfect in Outlook (2013) and gmail & outlook.com when sent from Outlook. I'll retest using other versions and send it from my bulk mail software.

Yeah it's a strange one, thanks a lot for your help.
 

Forum Admin

Senior Member
My guess is that it's a rendering issue - if the affected image falls on "the fold" it doesn't render correctly on the screen. But i'll check it in other versions to see if i can repro.
 

callumtiller

Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
Problem has been solved. My higher up had a look and suggested adding another table inside the first one, and lo and behold it worked!

I still can't see how it wouldn't work in the first place, thanks a lot for your help though.
 
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