2010 outlook issue after uninstalling 2013

verbster

Member
Outlook version
Outlook 2010 64 bit
Email Account
POP3
I am running MS Office 2010 and Windows 8. I installed the full Office 2013 (not the demo) and decided I didn't like it. Uninstalled it using the FixIt tool. Everything uninstalled fine with the exception of a minor problem in Outlook. When I start outlook (2010), I get a pop-up window that reads: There is no email program associated to perform the requested action. Please install an email program, or if one is already installed, create an association in the Default Programs control area. If I click Okay, the box goes away, and the Outlook program functions fine. I imagine the problem has to do with some sort of configuration 2013 did with outlook.com or something, but I don't know how to disable that association (if that's the problem). Would appreciate some help. Thanks.
 

verbster

Member
Outlook version
Outlook 2010 64 bit
Email Account
POP3
Go to control panel, default programs and make sure outlook has all of the defaults.
Diane, thanks for the reply. Did as you said. Clicked on outlook. Message right below the description field says, 'This program has all its defaults." I clicked on "make this the default program, anyway. No change. But another symptom came up when I tried to open an Excel file. Got the same message. Then Office 2010 Setup popped up and ran. Excel works now, but Outlook still has message I have to click okay on before it works. More ideas? (How do I know which defaults should be checked in Outlook defaults? It has 15 checked, including one just called "Mail" that doesn't appear to be an MS product, or maybe it's outlook.com?)View attachment 653
 

Forum Admin

Senior Member
You want outlook to have all defaults. Not sure what the mail one is for (will check my list next.)

Did you try running repair in Control panel?
 

verbster

Member
Outlook version
Outlook 2010 64 bit
Email Account
POP3
Went to Office 2010 in Programs and Features, but it only offered to Uninstall or Change. Repair wasn't showing. Sorry, didn't realize I had to select change to get to the repair. is running now.
 

verbster

Member
Outlook version
Outlook 2010 64 bit
Email Account
POP3
Diane, thanks for your help. The repair seems to have worked!
 

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