Can't see Sent Items folder in OL 2010 Imap

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boppy2010

Senior Member
Hi folks,

I can't locate my sent messages folder for my imap account. I know it exists because I can search for messages whose location is listed as Sent Items but it does not appear on my folder list and I can't find any way to access it.

There is a folder called "Sent" which contains some emails I have sent, but not all. And there is a folder called "Sent Messages" which contains outgoing mail sent from my iphone. But no actual folder is visible called "Sent Items". Any idea how I may be able to open this folder?

Thanks in advance for any advice.

Jo
 

larry

Senior Member
Outlook version
Outlook 2010 64 bit
Email Account
Exchange Server
Use the Folder list (button for it is in the navigation pane buttons or press Ctrl+6 to switch to it) and look for the more sent folders. It might be under the Inbox. Or when you find a message in the missing folder, open it and press Ctrl+Shift+F to open the Advanced Find window. Click Browse and the folder it is in should be selected. You can see where it falls in the folder list. See Find folders in Outlook for screenshots of this technique.
 
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