Can't open email twice

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mujahid

New Member
Outlook version
Outlook 2010 32 bit
Email Account
IMAP
hai,

Please....can any body help me with the subject issue i'm facing..

i can open an email (saved in my documents/HDD) only ONCE.
if i d/click again i'm getting error massage to check for the folder Properties for permission.

upload_2014-4-7_9-5-0.png


Plus i'm not having the emails with the Ms Outlook standard icon... but
upload_2014-4-7_9-7-4.png


Can any body suggest how to solve this...

Much appreciate your time.

Thanks,
Mujahid.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
That's an old problem that has come back, or you don't have all updates installed. I'd start with verifying all updates are installed (Use Microsoft Update to check.) If not, repair the office install then test it in both regular and Safe mode.
 

mujahid

New Member
Outlook version
Outlook 2010 32 bit
Email Account
IMAP
Many thanks for your reply. How ever i have to get this done through our IT support since it requires Administrator.
 

Neill Gibson

New Member
Outlook version
Outlook 2010 64 bit
Email Account
POP3
I see this is an old thread (I'm curious if it's closed...) but I'm having this problem now with .msg stored on my NAT drive. It just started happening and seems it may have started after the installation of Office updates on 6/11/2015 (there were a bunch of them) - so installing the latest updates isn't the solution...

Any ideas?
 

Neill Gibson

New Member
Outlook version
Outlook 2010 64 bit
Email Account
POP3
I found a thread that said try safe mode to disable all the Outlook add-ins (see below) and that took care of the issue. I then just disabled the one I knew was most recently installed and it was the culprit...

Can you repro this issue in Outlook Safe Mode?
Start-> Run; outlook.exe /safe
(note the space in the command)

If it works now, your issue is most likely caused by an add-in.
Which add-ins do you have installed?

Disable them all and see if the issue still occurs. If not, you can enable them one-by-one to find the culprit. For details see;
http://www.msoutlook.info/question/88
 
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