Cannot Install Outlook Invalid XML

Status
Not open for further replies.
R

Robert Jory

Member
Outlook version
Outlook 2013 64 bit
Email Account
IMAP
This all started with trying to open outlook today and getting the message "Cannot start Microsoft Outlook. Cannot open Outlook window. Invalid XML, the view cannot be loaded.". To make s long story short, we did many things that were suggested and each one of the fixes failed. Probably caused by an corrupt file. Dell logged in and ran diagnostics and scan disks and verified everything was working again. There were 2 other word files that were also corrupted.

We uninstalled outlook and removed all PST and OST files and then ran a fresh outlook install. We got into outlook and entered our exchange server account which outlook found and started to configure outlook. About 10 minutes later we got that same message again Cannot start Microsoft Outlook. Cannot open Outlook window. Invalid XML, the view cannot be loaded."

How can we completely remove the offending outlook file so we can do a fresh install?
 
Thanks Diane. Sometimes the fix is staring me in the face but I didn't want to do anything wrong. That worked.
 
Status
Not open for further replies.
< Copy email address from outlook 2013/2010 | Replies To Emails Get Copied To Inbox >
Similar threads
Thread starter Title Forum Replies Date
David in Mississippi New (Feb 2020) install of Outlook 365 - Cannot specify PST for different accounts Using Outlook 0
L Cannot install BCM 2010-"Outlook 2010 Not Installed" but it is! BCM (Business Contact Manager) 1
G Cannot receive emails from gmail account in Outlook 365 Using Outlook 1
E "Cannot display the folder. MS Outlook cannot access the specified file location" Using Outlook 8
Rupert Dragwater Cannot reestablish gmail (email address) account in Outlook 365 Using Outlook 11
E "The operation cannot be performed because the message has been changed" Using Outlook 3
T Cannot open .pst file Using Outlook 3
D Outlook 365 Outlook Message "Cannot be sent because the message has changed" Using Outlook 0
P Cannot understand how to use Favorites Using Outlook 4
U When opening shared Calendar "The set of folders cannot be opened" Using Outlook 0
J Cannot edit a calendar event received as an invitation Using Outlook 2
humility36 Cannot move emails to archive - 440 error Outlook VBA and Custom Forms 1
L I Cannot Sign Into My Outlook Account? Outlook VBA and Custom Forms 0
CWM330 This rule has a condition that the server cannot process? Using Outlook 1
U Outlook on the iPhone cannot approve filtered Emails Using Outlook 0
Horsepower Cannot delete gmail in iPhone Outlook outbox Using Outlook 1
K Daily Task List Minimized Cannot Display Using Outlook 5
O The linked image cannot be displayed Using Outlook 2
C "The linked image cannot be displayed. The file may have been moved, renamed, or deleted. Verify that the link points to the correct file location" Using Outlook 1
B IMAP server rejects sent email - cannot deliver messages Using Outlook 2
T Outlook 2021 Cannot open attachments Outlook DeskTop 2021 Using Outlook 0
S Cannot print Contacts Using Outlook 7
J VBA Cannot programmatically input or change Value for User Defined field Using Outlook 1
T Outlook 2010 Cannot edit Calendar entries in OL 2010. Using Outlook 1
O Cannot expand the folder. The set of folders cannot be opened. You do not have permission to log on. Using Outlook 1
N Item cannot be saved because it was modified by another user or window, and, Item could not be moved... Using Outlook 0
D Cannot populate certain UserProperties in Outlook from Excel Outlook VBA and Custom Forms 2
D Outlook 2016 64bit, Cannot Save in 'HTML', format Using Outlook 1
D cannot view emails in View pane (in the right pane), I only see one line or nothing Using Outlook 21
M Cannot read the calendar Using Outlook 9
T The Linked Image Cannot Be Displayed in Outlook Using Outlook 7
D Outlook 2016 Outlook Error Msg "The operation cannot be performed ..." How to Stop it Using Outlook 4
S Custom Field Cannot Be Displayed In Views Outlook VBA and Custom Forms 2
G Cannot Move Autocomplete File to New Computer Using Outlook 15
rubaboo The vew cannot be found Outlook VBA and Custom Forms 0
A Cannot copy this folder because it may contain private items Using Outlook 0
L Cannot open PST file for first session each day Using Outlook 6
Marc2019 Need help please! Cannot Setup my outlook email account on my Mac Outlook 2011 Using Outlook.com accounts in Outlook 2
noshairwan Registry cannot be found, Outlook Security Using Outlook 2
Marc2019 Cannot input Vietnamese Characters on my MSOutlook 2016 in Windows 7 Using Outlook 0
T Cannot remove needless PST Using Outlook 1
Marc2019 Cannot setup Outlook Account on Mac Os 10.6.8 Using Outlook 3
N pst files are recreating automaticaly and cannot be deleted Using Outlook 5
Mark Foley Cannot enable add-in in outlook 2010 Using Outlook 0
T "cannot find the calendar folder for this item" - calendar items stuck in outbox Using Outlook 0
A Created a new user account and the local account cannot see email Using Outlook 3
iwshim outlook 2013 - I cannot see the "Manage Add-ins" Using Outlook 2
T Cannot connect to main BT email account, sub accts okay Using Outlook 0
O The page that you are trying to access cannot be loaded. Using Outlook 0
M Daily Task List Minimized Cannot Display Using Outlook 2

Similar threads

Back
Top