Managing shared malibox with multiple users.

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silentQ

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Outlook 2010 32 bit
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Hello there, hopefully someone is able to help me or point me in a right direction. I've done a large research and was not able to find an answer.
I'm quite proficient with excel and access vba, but never touched outlook.

I have a shared mail box with 8 users accessing it at the same time. The issue I'm facing is if 2 or more users move an email from the inbox to a different folder while open - it replicates the email and multiple users end up processing the same request. We have duplicate orders as a result.

Is it possible to create a module which will check if the certain email is opened (double-clicked to open new window) then give an error message to all the users who try to move it to a different folder and restrict the movement only to the user who has the email opened?

Many thanks,
Gleb.
 
You can't put a lock on it, but would setting a category be enough of a clue to the others not to touch it? That can be done using VBA. If opening a message guarantees the openee is going to move it, you could move it on open instead.
 
Thanks, Diane.
Is there a way to assign a category to a whole thread unique to each user when he/she opens an email?
 
Outlook 2013 has an annoying feature that does that if you set a category on the conversation. I forget if it works that way in 2010 (probably does) but I'm not sure if a macro can set the category on the conversation. I'll have to refresh my memory on how it works exactly and see if we can replicate it using code.
 
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