Use contacts from other mailbox

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VincentM

New Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server 2010
In our company some of our colleagues have an added mailbox (account setting - more settings - advanced) from which they work and send mails from.
In this mailbox is a contact list with all updated business contacts and this is kept up to date by any of the colleagues.When sending a mail from that mailbox, the contacts should be taken from the that email addresses' contact list. However they are still coming from the contact list of the personal mailbox.
Now if contacts are updated, we have to inform everybody and send the updated contact to be saved in the personal contact list. These must be a way to use this other contact list, either per setting or via VBA? Using Outlook 2010.
 

larry

Senior Member
Outlook version
Outlook 2010 64 bit
Email Account
Exchange Server
If they want to use the contacts in a shared mailbox as an address book, t needs to be opened as an account, not as a shared mailbox. They can add it as an account using their username and password, as long as the mailbox is not automapped to their profile. When adding the account, use the mailbox address and anything for a password. when the password dialog comes up, enter your mailboxes username and password.
 

VincentM

New Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server 2010
If they want to use the contacts in a shared mailbox as an address book, t needs to be opened as an account, not as a shared mailbox. They can add it as an account using their username and password, as long as the mailbox is not automapped to their profile. When adding the account, use the mailbox address and anything for a password. when the password dialog comes up, enter your mailboxes username and password.
Hi Larry, sorry for my ignorance, I don't understand what you mean and/or how to do that.
Does it mean you have to log out of the personal account and than log into the shared account?
So it is than you are either working in private/ either in shared?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Yes, that is what he means. If you are not a delegate to the shared account and it's not automapped or added to your profile manually (in Account Settings, More Settings), you could add it as an account in your profile.

This page shows how to set up a shared mailbox that you have full access permission to -
http://www.slipstick.com/exchange/create-rules-and-oof-shared-mailbox/
 
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