Contact notes field replicating

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KAD1250

New Member
Outlook version
Outlook 2010 32 bit
Email Account
POP3
Have been working on cleaning up outlook contacts the past few weeks. Exported data to Excel, made changes, imported data to update. Just noticed that all of my contacts now have duplicated info in the notes section. Sometimes 6 or more times. No emails or HTML info is copied. It's all text info (e.g., car make, place where contact was met, etc.). Anyone know why this is happening and how to fix? I see info on duplicate contacts (i.e., the entire form) but nothing on duplicated sections within the contact forms.

K
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Are you syncing with a smartphone? That is the usual cause of duplicating the notes field.

Oh, is there a date above each duplication? I don't think this would apply to a pop account, but it could if there is an updated date - Help! My Contacts are being updated!
 

KAD1250

New Member
Outlook version
Outlook 2010 32 bit
Email Account
POP3
Thx! Yes, I am. I've been syncing with this phone for over a year with no problems. Noticed today that there are generally five date stamps in each contact note box, most on 5/30 within 5-6 minutes of each other. Can't think of anything different I was doing that day to cause this. My accounts are all pop accounts.

Here's an example. This grouping is repeated 5 times in the notes.

Tuesday, May 30, 2017 3:52 PM:

Tuesday, May 30, 2017 11:29 AM:

Tuesday, May 30, 2017 11:18 AM:

Tuesday, May 30, 2017 11:15 AM:

Tuesday, May 23, 2017 6:48 AM:

------------------------------------------------------------------

Sunday, June 26, 2011 11:14 AM:

Retrieved from WhitePages.com

------------------------------------------------------------------

From : KXXXXX JXXXXX(1847xxxxxxx)

To : Kxxxx Dxxxx (

------------------------------------------------------------------

------------------------------------------------------------------

Sunday, June 26, 2011 11:14 AM:

Retrieved from WhitePages.com

------------------------------------------------------------------

From : KXXXXX JXXXXX(1847xxxxxxx)

To : Kxxxx Dxxxx (

------------------------------------------------------------------

------------------------------------------------------------------

Sunday, June 26, 2011 11:14 AM:

Retrieved from WhitePages.com

------------------------------------------------------------------

From : KXXXXX JXXXXX(1847xxxxxxx)

To : Kxxxx Dxxxx (

------------------------------------------------------------------

Tuesday, May 23, 2017 6:48 AM:

------------------------------------------------------------------

Sunday, June 26, 2011 11:14 AM:

Retrieved from WhitePages.com

------------------------------------------------------------------

From : KXXXXX JXXXXX(1847xxxxxxx)

To : Kxxxx Dxxxx (

------------------------------------------------------------------

------------------------------------------------------------------

Sunday, June 26, 2011 11:14 AM:

Retrieved from WhitePages.com

------------------------------------------------------------------

From : KXXXXX JXXXXX(1847xxxxxxx)

To : Kxxxx Dxxxx (

------------------------------------------------------------------

Tuesday, May 30, 2017 11:15 AM:

Tuesday, May 23, 2017 6:48 AM:

------------------------------------------------------------------

Sunday, June 26, 2011 11:14 AM:

Retrieved from WhitePages.com

------------------------------------------------------------------

From : KXXXXX JXXXXX(1847xxxxxxx)

To : Kxxxx Dxxxx (

------------------------------------------------------------------

------------------------------------------------------------------

Sunday, June 26, 2011 11:14 AM:

Retrieved from WhitePages.com

------------------------------------------------------------------

From : KXXXXX JXXXXX(1847xxxxxxx)

To : Kxxxx Dxxxx (

------------------------------------------------------------------

------------------------------------------------------------------

Sunday, June 26, 2011 11:14 AM:

Retrieved from WhitePages.com

------------------------------------------------------------------

From : KXXXXX JXXXXX(1847xxxxxxx)

To : Kxxxx Dxxxx (

------------------------------------------------------------------
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
I don't think its the social connector "feature" but if you aren't using the people pane, disable the social connector in the file, options, addins.

If the old contacts weren't deleted from the devices before importing new, it's possible the contacts were merged. Do the dates at the top match your import attempts?
 

KAD1250

New Member
Outlook version
Outlook 2010 32 bit
Email Account
POP3
Thanks, again. Looks like most of my activity was on 5/23. I see several .pst file backups on that date but only one on 5/30. I'm still using 2010 Pro but I will disconnect the social connector feature.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
BTW, which phone os and are you using the native phone app? How do you sync with the phone? I'll see if i can repro -
 

KAD1250

New Member
Outlook version
Outlook 2010 32 bit
Email Account
POP3
iPhone SE/ios 10.3.2. i'm using itunes to sync. nothing in icloud. only sync/backup to hard drive.
 
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