Oulook 2003 Form upgraded to 2007

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L

Legal Learning

We upgraded using Microsoft's upgrade tool from 2003 to 2007. It worked

great and also migrated the custom email form we had. However, now it will

not allow us to change the default font face or size through Tools, Options,

Mail Format. I have tried everything to change the font from Times New Roman

to Arial. I have tried to changed the style also to no avail. HELP!

We upgraded all MS programs from 2000 to 2007.

CLG

CLG
 
S

Sue Mosher [MVP]

Could you explain your issue in a little more detail, please? What upgrade

tool are you referring to? What happens when you use Tools | Options | Mail

Format?

Sue Mosher

"Legal Learning" <LegalLearning> wrote in message

news:A3A47ADB-9B08-4BF3-AE7C-2F8E822DF4FB@microsoft.com...
> We upgraded using Microsoft's upgrade tool from 2003 to 2007. It worked
> great and also migrated the custom email form we had. However, now it
> will
> not allow us to change the default font face or size through Tools,
> Options,
> Mail Format. I have tried everything to change the font from Times New
> Roman
> to Arial. I have tried to changed the style also to no avail. HELP!

> We upgraded all MS programs from 2000 to 2007.
> > CLG

> > CLG
 
L

Legal Learning

Ok, Sue. We have tried to battle this one for a couple of days and lots of

hours. We used the Office Customization Tool to upgrade from 2003 to 2007.

It successfully save our 2003 email form and it still remains as the default

form. However, somewhere, either in the registry or within that form, lives

times new roman 12 pt. I have changed the normal style and republished the

form and it still reverts back to TNR 12 pt. I have no hair left on my head.

Your brain is appreciated.

CLG

"Sue Mosher [MVP]" wrote:


> Could you explain your issue in a little more detail, please? What upgrade
> tool are you referring to? What happens when you use Tools | Options | Mail
> Format?

> > Sue Mosher
> > >

> "Legal Learning" <LegalLearning> wrote in message
> news:A3A47ADB-9B08-4BF3-AE7C-2F8E822DF4FB@microsoft.com...
> > We upgraded using Microsoft's upgrade tool from 2003 to 2007. It worked
> > great and also migrated the custom email form we had. However, now it
> > will
> > not allow us to change the default font face or size through Tools,
> > Options,
> > Mail Format. I have tried everything to change the font from Times New
> > Roman
> > to Arial. I have tried to changed the style also to no avail. HELP!
> > We upgraded all MS programs from 2000 to 2007.
> > > > CLG
> > > > CLG


>
 
S

Sue Mosher [MVP]

Unless it's attached to a Word template, a custom form should use for its

default font whatever is set as the user's default font, set in Tools |

Options | Mail Formatting.

Sue Mosher

"Legal Learning" <LegalLearning> wrote in message

news:7636659E-F7B0-40A3-ACA6-9DB4316427AE@microsoft.com...
> Ok, Sue. We have tried to battle this one for a couple of days and lots
> of
> hours. We used the Office Customization Tool to upgrade from 2003 to
> 2007.
> It successfully save our 2003 email form and it still remains as the
> default
> form. However, somewhere, either in the registry or within that form,
> lives
> times new roman 12 pt. I have changed the normal style and republished
> the
> form and it still reverts back to TNR 12 pt. I have no hair left on my
> head.
> Your brain is appreciated.
> > CLG

> "Sue Mosher [MVP]" wrote:
>
> > Could you explain your issue in a little more detail, please? What
> > upgrade
> > tool are you referring to? What happens when you use Tools | Options |
> > Mail
> > Format?
>

>> "Legal Learning" <LegalLearning> wrote in
> > message
> > news:A3A47ADB-9B08-4BF3-AE7C-2F8E822DF4FB@microsoft.com...
> > > We upgraded using Microsoft's upgrade tool from 2003 to 2007. It
> > > worked
> > > great and also migrated the custom email form we had. However, now it
> > > will
> > > not allow us to change the default font face or size through Tools,
> > > Options,
> > > Mail Format. I have tried everything to change the font from Times New
> > > Roman
> > > to Arial. I have tried to changed the style also to no avail. HELP!
> >> > We upgraded all MS programs from 2000 to 2007.
> > > > > > CLG
> >> > > > > CLG

>

>
>>
 
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