Outlook 2003 error-Microsoft outlook has encountered a problem

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I'm receiving this message often whenever I close outlook. Funny, it didn't close itself, I close it and I get this error message about 70% of the time.

Whattsup with that?
 
Since Bruce happened to stumble upon the Exchange Unified Mesaging forum about this I thought I would reply here as well.

If anyone is looking for MSMAPI32.dll of version 11.0.5601 this is the version in Office 2003 Service Pack 1, as seen in http://support.microsoft.com/kb/872839/en-us. If you are running a version higher than Service Pack 1 I would not recommend trying to just replace this file with an older version from Service Pack 1.

Using Windows Update should allow you to update to the most recent version of Office 2003 and any related fixes.
 
Brad Wilson [MS] wrote:

Since Bruce happened to stumble upon the Exchange Unified Mesaging forum about this I thought I would reply here as well.
If you are running a version higher than Service Pack 1 I would not recommend trying to just replace this file with an older version from Service Pack 1.

Using Windows Update should allow you to update to the most recent version of Office 2003 and any related fixes.

In trying to solve this problem, I upgraded to Service Pack 3 and then applied all the recommended updates. It did not solve the problem.

Understand, Outlook does not shut itself down on me. What happens is that when I shut it down, I get the error message. It's not debilitating, but it sure is a nuissance.
 
Relative to Brad's comments, I too am running Office SP3 and am having the problem trying to open Outlook 2003. What is the danger of copy/pasting an older version of the msmapi32.dll? Is there any harm in trying?

Thanks for the help and comments!
 
Sorry it took me a few days to get back to this as I work a Wednesday to Saturday shift and don't get as many chances to visit here from home as much as I would like to. The main reason why you should replace file from an older release of any our products is that as we progress in versions we include fixes (security and stability) into the products and when you replace files from older versions you are actually removing fixes from the product. Another thing to consider is that when a program is compiled and released certain files might have dependencies on others in the same build and changing these might cause problems.

Things that can help troubleshoot this is the following:

1) Trying to run Outlook with out add-ins and verifying whether the issue continues

2) Stating the exact error message

3) Include the event in the application event log with the error message as seen in the first entry in this post.
 
I had the exact problem and resolved it by renameing the .NK2 file. (Change it to anything)

In my case, this is located in the outlook config folder " C:\Documents and Settings\Username\Application Data\Microsoft\Outlook" . PS: show hidden files.
 
We resolved the problem by setting up a new profile in Control Panel and then copying in contacts, calendar, etc. It seems to work ok in the new profile. We just left the old profile and don't use it.
 
I am too having the same problem while exiting or entering Outlook, and receiving new emails. Could someone please send me the updated msmapi file?

kivelait1@yahoo.com

Thank you.
 
Please please help me!

I need the old file too I guess... I just don't know what to do with it when I get it.

I'm a novice.

Can someone please send me detailed instructions.

I can't even get into my outlook to make any changes it keeps shutting off.

rb.oh(at)yahoo.com (do not spam please)

Best regards,

RBOH
 
I have the same problem, tried reinstalling Office and when that didnt work I have reimaged the pc. Nothing seems to work.

I have Outlook 2003 with SP 2.0.

Can someone help me with the instructions. My e-mail id is jairajiv@hotmail.com.
 
I'm also expericing the same problem with Outlook 2003. I've tried reinstalling Outlook, recreating the profile and etc.. at this point nothing seems to work. Please send me a copy of the earlier version of MSMAPI32.dll. My current file version is 11.0.8002.0.. Please help!!! I'm all out of options.
 
I also encountered this problem lately, but only when I try to enter a new Appointment or an All Day Activity in the Calendar. All other functions seem to be working fine.

Not being able to use the Calendar is a MAJOR problem however.

I created a new virgin profile with a new virgin .pst, and got exactly the same message.

I uninstalled and re-installed Outlook 2003 and the problem is still there.

I checked for Office updates, and as of February 14th I seem to have the most up to date software.

I am using Outlook 2003 (11.8169.8172) SP3.

I tried to run Outlook from the command line with the /Cleanprofile and the /CleanReminders options, but that did not help at all.

Has anyone any suggestion?

Thanks in advance
 
SatMan435 I have the same exact problem -- it just started today without having made a change to the system. All of your details are the same for me. Outlook 2003 SP3. I have tried the newer MSMAPI32.dll and the origional from the install disc. I have copied the old file, blown away my profile, detect and repair, repair intall, uninstall and reinstall -- I have tried no SP, SP2 and SP3... it all ends in an error if I play with the calendar. Outlook works 100% as it should unless creating or opening an appointment on the calendar. I have tried all of the suggestions in this thread and am about ready to move back to Office 2k.

Any new theories?

Thank you all for the good suggestions.
 
Could someone please send me the file as well? I'm at my wit's end and I'm hoping the file will work for me too.

Outlook won't even let me do ANYTHING. As soon as I open it, it pops up and says it has to colse

Thanks so much!
 
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