Outlook 2007 - How to remove account without removing mail folders?

loutlook

Member
Outlook version
Outlook 2007
Email Account
POP3
My PC has a number of redundant mail accounts that belonged to someone who's gone.

I tried removing them but lost a whole bunch of folders as well. (Fortunately, System Restore put everything back the way it was)

How can I remove these accounts (so Outlook doesn't try to use them) without the associated Sent and Inbox folders being removed?

Thanks :)
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
These folders are from a POP3 account? Removing a pop3 account should not remove the folders where the account was delivered to. For other account types, export to a local pst file - File, Import and Export, Export to file, select outlook pst then select the top level folder and include subfolders.
 

loutlook

Member
Outlook version
Outlook 2007
Email Account
POP3
Diane, thanks for your reply. Sorry for the delay in responding but I wasn't able to check the account types until just now.

Account 1) It's a POP3 account - pop.gmail.com

Account 2) It's an IMAP account - imap.zoho.com

As I said in my first post, when I removed these accounts earlier, a whole bunch of folders disappeared from the left frame. From what you said, it was possibly the removal of the IMAP account that caused the folders to disappear, and nothing to do with the POP3 account?

If you'd be kind enough to confirm that, I'll try again, using your suggestion to back up the folders that are to be kept, although I'm still unsure as to how I'll retain the data for future use.

Regards :)
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Correct, when you removed the IMAP account, the folders were removed the the list. The folders used by the POP3 account are not normally removed from the folder list, as they are also used as the default calendar and contacts for the IMAP account.

The pst file is not deleted from the drive and can be opened in Outook. If you use Windows 7, the pst files are at %localappdata%\microsoft\outlook (copy and paste into the address bar of windows explorer) - you can confirm the pst names in Tools, Account Settings, Data Files.

So, you have two choices: remove the accounts and open the pst files using File, OPen, Outlook Data File or export them to a new pst My preference would be to remove the account and open the pst files.

Note that it's common to only download IMAP headers and unless the mail in the imap account was downloaded completely, you won't be able to use it.
 

loutlook

Member
Outlook version
Outlook 2007
Email Account
POP3
Thanks again Diane. Just another couple of questions, if you don't mind. I'm not in front of the pc right now so I can't be definite about a few points.

The folders used by the POP3 account are not normally removed from the folder list, as they are also used as the default calendar and contacts for the IMAP account.

It sounds like the POP3 GMail account is only a minor one.

The pst file is not deleted from the drive and can be opened in Outlook.

Ah, never thought to look in the archive to see if there was anything left. So each of those two accounts will have a matching pst file in the store location?

...two choices: remove the accounts and open the pst files using File, Open, Outlook Data File or export them to a new pst My preference would be to remove the account and open the pst files.

So we could remove the accounts from the Outlook interface altogether, but they'd still be accessible any time by opening them as you've shown above?

Note that it's common to only download IMAP headers and unless the mail in the imap account was downloaded completely, you won't be able to use it.

How can I tell if the mail was 'downloaded completely'? The mail all concerns commercial house-building activities, so it's all essential stuff, and my guess that a lot of it would have had attachments. I think the account would have started off as a POP3 but I believe the owner had tried to simplify his rather complicated mail situation (several different ISPs in several locations) by using the zoho 'add-on', if that's the correct term for it. He's now dumped zoho for the same reason - it only made things more complicated.

So, for now, he needs to be able to access the sent and received mail in those folders. Incidentally, this entire situation arose because a staff member left the firm and his laptop is now being used by his replacement.

Once again, thanks for your invaluable input :)
 
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