Cannot delete shared contact or calandar from views

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Outlook version
Email Account
Exchange Server
Forgive me if this has come up before. I have been searching around but have not had any luck.

Exchange 2010, clients are on Outlook 2010.

1 user I have can view his contacts but also has a second option for a former employees contacts. The former employee has not worked for the company in years, and the option to delete this users contact option is greyed out. This is something on the profile, I confirm this by granting myself access to this users exchange account and opening from a different workstation. Further verified when opening in the ECP.

Downloaded Outlook Tools (2.3) and tried every relevant command from within there, (reset views, etc) and ran the command line switches (outlook.exe /cleanprofile, etc). Cannot remove this other users tab from within the contacts.

Unrelated, but a second issue, same thing with calendars. He can view a calendar for another user and if you try to right click to delete it, it is grayed out again.

To help show more clearly the issue I have attached a few screen captures from the profile.


  • porras-outlook-calendar.jpg
    92.6 KB · Views: 680
  • porras-outlook-contacts.jpg
    85.1 KB · Views: 680
Update: Finally found the fix to this....

mad thanks go to Diane Poremsky and her documentation... Using the software MFCMAPIx86, I was able to navigate In a GUI) the calendar and contacts and find the erronous entries... From there a simple right click (and hard delete) and they are gone...

I spent the last 2 days searching for an answer on this one... Hopefully the above link and this software can help anyone else in the same boat.
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