suddenly cannot set outlook 2007 contact reminders

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mr_malkovich

Senior Member
Outlook version
Outlook 2007
Email Account
Exchange Server
Hi there.

I noticed today that many of the reminders I set on contacts in my main Contact folder were not popping up when they're supposed to.

I googled the problem and tried lots of suggested solutions along the lines of start-run-outlook.exe /cleanfolders. Then I noticed something that seems important. Normally when I want to set a reminder I open the contact, click Follow Up, then I set the start date and the due date, then I set the reminder date, making sure the Reminder box is checked. Then I hit ok. On the contact file I used to see

Follow up. Start by [DATE]. Due by [DATE]. Reminder: [DATE].

Now, no matter what I do, I only see the Start By and the Due By. I do not see Reminder: DATE. So it stands to reason that this is the problem. What am I doing wrong?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
I'm not sure you are doing anything wrong... this is with an Exchange account? Are the contacts in your default contacts folder?

I'll test it and see if i can repro - i need to reboot the Office 2007 computer after installing updates.
 

mr_malkovich

Senior Member
Outlook version
Outlook 2007
Email Account
Exchange Server
this is an exchange mailbox. all contacts are in the default folder.
 
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