I am breaking my head about this already for some time. I have a custom form for eventually creating an email with a mailto hyperlink inside the body.
In the custom form I define a.o. [product], [subject] and the [receivers] for the mailto hyperlink.
All the information is correctly computed corresponding fields.
1) How can I now make sure the [product] is going to be incorporated in the text of the mail:
e.g. bla bla bla [product] bla bla bla ?
2) How can I add the reply hyperlink, using the [subject] and [receiver] information from the custom fields.
The mails are send outside our company, but we want to force the suggested reply format by giving the mailto hyperlink. I would really appreciate any suggestions!
In the custom form I define a.o. [product], [subject] and the [receivers] for the mailto hyperlink.
All the information is correctly computed corresponding fields.
1) How can I now make sure the [product] is going to be incorporated in the text of the mail:
e.g. bla bla bla [product] bla bla bla ?
2) How can I add the reply hyperlink, using the [subject] and [receiver] information from the custom fields.
The mails are send outside our company, but we want to force the suggested reply format by giving the mailto hyperlink. I would really appreciate any suggestions!