Outlook 2007 adding categories

Status
Not open for further replies.

Todd Daulton

Member
Outlook version
Email Account
Exchange Server 2010
Our company still uses Outlook 2007 (Exchange 2010 server) and my boss has an issue where categories seem to generate by themselves. He'll create a calendar appointment and, when he saves it, it will randomly add categories. Plus, it will recreate deleted categories and add those to random appointments. I have tried reinstalling Office, deleting and recreating all categories and regenerating the master category list. I haven't been able to find any information about this issue and was hoping someone out there might have a solution.
 
He has quite a few addins:
Acrobat PDF Maker
Joopz for Outlook
Microsoft Exchange Unified Messaging
Microsoft Outlook Groove Proxy
Microsoft Office SharePoint Colleague Import Add In
Microsoft Outlook Mobile Service
Microsoft VBA for Outlook
OneNote Notes about Outlook Items
Windows Search Email Indexer
He only has one macro, but it is used throughout the company and no one else has experienced this issue. It is only his appointments that are being affected.
 
None of those should do it - definitely not the Microsoft addins - pdf maker shouldn't, and it looks like joopz is used for text messaging.

What does the macro do?
 
He also had an addin for iCloud that I removed and I restarted his PC. Another issue he's been having is that his fonts change in appointments, as well - could that be related?
[DOUBLEPOST=1439437718][/DOUBLEPOST]The macro inserts some info (initials and time) into new tasks.
 
At this point, anything could be related. :) I'm guessing the font problem might be related to icloud. What categories were added? iCloud uses personal and business categories, if those are the categories he's getting added, it could be related to that. -
 
Those were the weird categories that were showing up. Hopefully, removing that addin will fix the issue. I will find out for sure tomorrow.
 
It looks like my boss is still having the issue even after removing the addin for iCloud - could it be another addin? He also has GoToMeeting for Outlook and RingCentral for Outlook. Both of those have been part of his setup for years, but could they be causing the issues?
 
A bit more information - he 'recycles' appointments. He'll pull ones from the past and reuse them for future appointments with the same customer, just changing the date and time and maybe part of the body of the appointment - he'll save it and then, when he checks it later, the categories have appeared and the font has changed.
 
In what way has the font changed? I don't think GoToMeeting would do it (i use it) - not sure about ring central.

Does he use the account on more than one computer or sync it with a device?
 
It changes from Arial 12 to Calibri 12. He does use the account on a MacBook, a iPhone 6 and a home computer, but it only seems to happen on his work one, though I think he only creates appointments on the work PC.
 
Update: I have disabled all non-essential add-ins for the Outlook 2007 account and the strange categories are still reappearing when he recycles old appointments. He uses an iPad and an iPhone that he connects to his PC - could either of those be causing the issue? Any guidance would be much appreciated.
 
It could be the device - does he sync over the air or only when connected? You can try turning them off and creating an event - see if it happens.
 
Are you using BCM? If you sync with BCM, categories might be added.
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
C Outlook 2007 Removing then adding account restores junk email processing Using Outlook 0
M Adding BCM to Outlook 2007 BCM (Business Contact Manager) 1
× Adding automaticly recipents-Outlook 2007 Outlook VBA and Custom Forms 1
D Outlook 2007 Recovering E-Mails Using Outlook 0
W Transfer Outlook 2016 autocomplete file to Outlook 2007 Using Outlook 1
S Outlook 2007 crash linked to gdiplus.dll Using Outlook 0
S Outlook 2007 - Automatic purge fail Using Outlook 0
J outlook 2007 doesn't let me choose which .pst to search Using Outlook 2
D Outlook 2007 vs. Outlook 2010 -- ToDo Bar Using Outlook 0
D Outlook 2007 on 365 Using Outlook.com accounts in Outlook 2
S Macro for other actions - Outlook 2007 Outlook VBA and Custom Forms 23
S Verwendung von Outlook 2007 Using Outlook 0
A Arthur needs help with 2007 Outlook e-mail Using Outlook.com accounts in Outlook 3
M PST import from Outlook 2007 to 2010 - Address Book contacts all in 1 group Using Outlook 4
S outlook 2007 calendar search Using Outlook 6
B Migrate Outlook 2007 to Office 365 Using Outlook 3
X I have met my waterloo trying to resolve embedded graphics problem with outlook 2007 and now 2016 Using Outlook 1
R Outlook 2007 only loads some appointments Using Outlook 0
C Move Outlook 2007 to new PC with Outlook 365 Using Outlook 3
J Outlook 2007 Hide Messages Option not Available Using Outlook 2
S Outlook 2007 Calendar instant search problem. Windows 7 Using Outlook 4
S Outlook 2007 Calendar instant search problem. Windows 7 Using Outlook 0
B Server errors Outlook 2007 Using Outlook 1
S Reboot of frozen windows7 results in changed outlook 2007 settings Using Outlook 1
S Outlook 2007 printing wrong email address at top of page Using Outlook 8
M Configure outlook 2007 to accept digital signatures Using Outlook 2
D Outlook 2007 crashes when opening an email Using Outlook 2
R New chap saying hello and needing advice on Outlook 2007 thumbnails Using Outlook 3
icacream From Outlook 2007 to 2016 ! Using Outlook 9
vodkasoda Object could not be found Error in Outlook 2007 Outlook VBA and Custom Forms 5
S Outlook 2007: Address Cards allow entering text! Why? Using Outlook 3
S View Appointment in Text Wrap in Outlook 2007 Month Calendar View Using Outlook 0
L Outlook 2007 Separate the Send/Receive functions Using Outlook 2
M Outlook 2007 Contacts Glitch: Creating a new email Using Outlook 1
C Move from Outlook 2007 Enterprise (MOE) to Outlook Pro plus 2007 Using Outlook 1
J reinstalling Outlook 2007 asking for user name & password Using Outlook 14
P outlook addin unloaded in office 2007 Using Outlook 0
B Fonts in Outlook 2007 Using Outlook 4
R Add Exchange Account to existing POP3 Outlook 2007 Profile Using Outlook 0
C out of space in file group Outlook 2007 Using Outlook 2
A Moving archived contents in Outlook 2007 back into working folders Using Outlook 0
P Outlook 2007 Email Categorization using VBA Outlook VBA and Custom Forms 1
M Unable to Configure Gmail Account in Outlook 2007 Using Outlook 1
R Outlook 2007 or 2010 - Lock Down Functionality Outlook VBA and Custom Forms 3
S Outlook 2007, windows 10 Font size Using Outlook 1
Diane Poremsky Manually create a POP3 account in Outlook 2007 Using Outlook 0
J Can Click to Drag Custom Form Field But Cannot Drop When Designing in Outlook 2007 Outlook VBA and Custom Forms 2
L Outlook 2007 Font Using Outlook 3
J Outlook 2007 connector and Windows 10 Using Outlook 3
R Outlook 2007 - Shared Accounts and Resources without Exchange Server Using Outlook 0

Similar threads

Back
Top