creating email from contact file = 3 emails in To field

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mr_malkovich

Senior Member
Outlook version
Outlook 2007
Email Account
Exchange Server
Hi all. I use Outlook 2016/Office365 on a PC. Recently upgraded from 2015. Since I did so, whenever I open a contact file then click Email to create an email with the recipient's email inserted in the To field, it enters the email three times. There are definitely no emails in the Email 2 and 3 sections of the file. Sometimes the second and third instances of the email link to the email itself, and sometimes it's just the name of the contact. Either way, it's very time-consuming. Please advise and thank you.
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Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
I think everyone was on vacation for the US Memorial day weekend. :)

What type of email account? I know there is a bug with the 2nd and 3rd addresses with outlook.com accounts (the displat name is filled in but no address) - it might affect other account types as well.
 
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