Has Outlook Connector just lost all my folders?!

Status
Not open for further replies.

joelinit

Member
Outlook version
Email Account
Hey all!

I've used Outlook for a few years and have set up a bunch of personal folders for things such as online receipts for the past few years. I now use Outlook Connector (so I can sync my HTC phone) and have just tried moving each of those folders into my "@hotmail.com" folder, which is now the default.

My logic being that by doing so, each of these folders will now be backed up online in my Hotmail account too.

However, a pop up message appeared, stating that there was some kind of sync issue and would I like to try to repair this? I clicked ok and long story short, the folders are now no longer in their original folder locations or in the locations that I had moved them to. My inbox is also now filled with old emails that I've already replied to and subsequently deleted and some of my draft emails have returned to states that are not my most recent edits.

I think Outlook Connector had stopped working correctly a while back, as my Outlook inbox and Hotmail inbox were not syncronised, and it's now returned to some earlier state or something?

Is there a chance I'm going to get my folders back or is Outlook connector, essentially, a pile of crap?
 
Did you move the folders or copy them? Do you have a backup of that pst file? A backup is your best option for recovery.




If you choose to store these online, create the folder in outlook, verify it syncs up to hotmail then *copy* the items over a few at a time.




Find the hotmail ost - do you have one called @hotmail and one called @hotmail(1)? To open the folder where they are stored, paste %USERPROFILE%\Local Settings\Application Data\Microsoft\Outlook in the address bar of windows explorer to open to the location where they should be. (from http://www.outlook-tips.net/2011/1866/where-are-outlook-files )




If you have both, there is a good chance you can recover the messages - but you will need a recovery tool. (http://www.slipstick.com/problems/pst-repair/repair-a-damaged-personal-folders-pst-file/#tools)
 
Hey Diane! Thanks so much for your reply - I'm trying the recovery tool on the @hotmail and @hotmail(1) files now so will keep you posted!

Once restarting Outlook, "Help" explains that I need to go to "Recovered Personal Folders" and "Lost and Found folders" to complete the repair. I'm presuming this is the correct way forward but let me know if there's a different approach you'd suggest.

Thanks so much again for your help in the meantime...
 
That is the correct method - anything outlook can't determine where it belongs, it will put in the lost and found folder.
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
S Outlook 2002- "Send" button has disappeared. Help please. Using Outlook 1
D We're sorry but outlook has run into an error Using Outlook 6
N Outlook Has Become Sluggish Using Outlook 12
H Outlook 2003 find by "has attachment" Using Outlook 1
O Outlook 2016 has "Outlook 2015" files Using Outlook 2
M Outlook 2016 bottom reading pane has disappeared Using Outlook 2
M AVG has banjaxed Outlook. Using Outlook 1
A Outlook incompleted tasks has strike through Using Outlook 3
S Outlook.com Sync working, Sync to Android has issues Using Outlook.com accounts in Outlook 1
Witzker Has Outlook 2010 to be opened for Indexing Win7 Using Outlook 1
tswatek Microsoft Outlook has stopped working Using Outlook 13
padubajacket Microsoft Outlook has stopped working Using Outlook 2
R Outlook 2007 to 2013 PST still has the 07 size limit not bigger 13 limit Using Outlook 3
P Outlook 2007 Calendar Ribbon has changed and I can't fix it Using Outlook 10
J it goes like outlook has stopped working, a problem caused the program to stop working correctly, wi Using Outlook 2
J My Outlook program has stopped receiving. I can still send Using Outlook 1
W Outlook 2010 has many inbox folders Using Outlook 5
M connection to the microsoft exchange server has been lost. outlook 2007 Exchange Server Administration 0
C Outlook 2013 has been a disaster Using Outlook 8
I Outlook 2013 has two sets of contacts Using Outlook 2
M Outlook 2010 has stopped sinking with my iPhone and iPad Using Outlook 1
T Public Folder has many messages but can't be seen in Outlook Using Outlook 3
M "My Outlook Calendar.dot" has stopped functioning... Using Outlook 3
L Outlook Meeting Response: determine when a meeting response has been edited Using Outlook 1
S outlook has stopped receiving my emails Using Outlook 1
P Was Helvetica crashing Outlook, now fix has messed up explorer Using Outlook 4
C Text reply mail in Outlook 2010 has automatic margin indent Using Outlook 9
Z Outlook 2003 file has reached it's maximum size Using Outlook 7
A How do I get Outlook to stop adding a "+1" in front of a telephone number that has an extension. Using Outlook 13
D "Outlook has blocked access to this form template file. Outlook VBA and Custom Forms 3
G What does 'daily limit has been reached' mean in Outlook 2007? BCM (Business Contact Manager) 1
T Microsoft OUtlook has stopped working BCM (Business Contact Manager) 1
D outlook.exe application error - breakpoint has been reached. fix? BCM (Business Contact Manager) 1
B Create email from Access on Outlook and make sure that email has b Outlook VBA and Custom Forms 1
M Create email from Access on Outlook and make sure that email has beensent using WithEvents method Outlook VBA and Custom Forms 3
J Outlook 2003 error-Microsoft outlook has encountered a problem Using Outlook 111
CWM550 This rule has a condition that the server cannot process? Using Outlook 1
Aussie Outlook 365 Rule runs manually but returns the error code "an unexpected error has occurred" when incoming mail arrives Using Outlook 1
e_a_g_l_e_p_i Has nobody used Office 2021 enough to help me or have you given up on me.......lol Using Outlook 1
O Comma Separated Values.ADR and A file error has occurred in the translator Using Outlook 6
A Prepending Email Addrs with "Display Name <email>" Has Stopped Working Using Outlook 0
C Your mailbox has been temporarily moved ... Using Outlook 2
W Receiving mail for account that has been deleted Using Outlook 2
W Looks like the folder below has been deleted: "iCloud\Calendar" Using Outlook 1
oliv- determine to which address an email has been sent Outlook VBA and Custom Forms 3
A Using or not using apostrophes in search terms has this changed? Using Outlook 0
G Download pdf attachments only if email subject has one of words Outlook VBA and Custom Forms 8
B Looking to filter (or just find/search) for only messages that the sender has sent more than 1 messa Using Outlook 2
B Wanting to run a script that will filter any body that has a russian link in it. Outlook VBA and Custom Forms 5
B Search function in Office 365 has stopped working Using Outlook 3

Similar threads

Back
Top