Cannot send Email

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hellohello

Member
Outlook version
Outlook 2007
Email Account
POP3
Hi,

I cannot send an email with my outlook. I can recieve them though. I am using Outlook 2007 and the error I am getting is

Outlook cannot connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).

Anyone know what the problem is? Is there a step by step process to resolve this?

Thanks in advance
 

Shawn76

Senior Member
Is this a pop3, Imap or Exchange account?

Has this worked before? If so, when did it stop working? Did you make any changes to the account?

One possible reason is the outgoing port number may be incorrect.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
in addition to port numbers, it could be your authentication method is not correct, the server names changed, or your anti-spam is blocking it.

If this is an AT&T account, they changed the mail server names a few weeks ago - the old servers are supposed to keep working but a few reported they did not.
 
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