Force use of general outbox

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Robert Jory

Member
Outlook version
Outlook 2013 64 bit
Email Account
IMAP
In Outlook 2010 when I clicked send on an email it would go into the general outbox, not the one under the IMAP account. After upgrading to 2013 the email is put in the outbox under the IMAP account. This is a big hassle when I forgot which email account I used to send from and want to double check. I now have to go to each IMAP folder and click it top open and then click on the outbox. I have 10 email accounts so this can be time consuming. is there a way to force all email to send into the general outbox like it use to in 2010.

I have removed the OST file and set the pst file as a default for other reasons and thought this would be a solution but it wasn't
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
No, now that Outlook supports calendar and contacts in the imap folders, they use their own outboxes. If this is a frequent issue, you can set a reg key so outlook never chooses an account - you'll need to choose the account before sending. See http://www.slipstick.com/outlook/outlook-2010/multiple-accounts-and-the-default-account/ for the reg key.




You can try using instant search - folderpath:eek:utbox and set it to use all mailboxes. Turn off the reading pane and add the account field to the view.
 
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