Outlook 2007 Saves .MSG E-Mails with attachment from Public Folders as RTF

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eightondbrk

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Outlook version
Outlook 2007
Email Account
Exchange Server
Hello,

I am looking for any insight into a problem with saving e-mail messages with attachments from my Public Folder structure. I can use "Save As"/.MSG on any HTML formatted e-mail in my Inbox and the .MSG file opens as an HTML-formatted message, as it should. However, within my Public Folder structure, when I use "Save As"/.MSG for an HTML-formatted e-mail with an attachment to save to my local desktop, the e-mail is saved with an Rich Text Message (RTF) message format. We recently migrated to Office 365/Exchange 2013 from Exchange 2003 and this was not an issue prior to the migration. I have tested multiple on multiple Windows OS platforms (XP, 7, Server 2008) with multiple versions of Outlook (2007, 2010), and the results are the same. I have found nothing on the internet that even closely resembles what I'm experiencing. Please let me know if you need additional information. Any assistance would be greatly appreciated. Thanks !!!

Charles
 
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