Replies and Forwards Option Grayed Out

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RAC

New Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
Outlook 2010, 32-bit, version 14.0.6129.5000. The Replies and Forwards option under File / Options / Mail is grayed out; unable to modify (see attached). Has anybody experienced this before?
 

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Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
This is a work computer? It looks like there is a group policy in effect that forces those two settings.

if you can open the registry editor, you can check - the policies are at
HKEY_CURRENT_USER\Software\Policies\Microsoft\office\14.0\outlook

You won't be able to change them, but can see if there is a policy controlling it.
 

RAC

New Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
Thank you. I'm not sure what /where the registry editor is, but have forwarded this to our desktop support; perhaps they know. Although it is a work computer, I don't believe it's a group policy since co-workers are able to modify this setting. Unless they have a disparity between User Groups somehow? I'll have our support group check further. Thank you.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
It is possible to apply different policies to different groups.
 
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