Out of Office replies not working POP3 email

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wlsnoops

New Member
Outlook version
Outlook 2010 64 bit
Email Account
POP3
Windows 7 64-bit
Outlook 2010 64-bit
pop3 email account

Hello all,
I've set up the out of office reply but it doesn't send out a reply.

Here is how I set it up. If I'm doing it incorrectly, please let me know.
  1. Downloaded and saved a template (.oft file) into the recommended folder. (C:\Users\Me\AppData\Roaming\Microsoft\Templates)
  2. In Outlook, I go to File and then click on Rules and Alerts.
  3. Click New Rule.
  4. Click on "Apply rule to messages I receive". Click Next.
  5. Tick the box that says "where my name is in the To or CC box". Click Next.
  6. Tick the box that says "reply using a specific template".
  7. Click the "specific template" link in the bottom box.
  8. After the "Select a reply template" pops up, I click the drop down menu and choose "User templates in file system".
  9. Choose my template and click Open. Click Next.
  10. I do not choose any exceptions. Click Next.
  11. Specify a name for the rule.
  12. Make sure the "Turn on this rule" box is ticked.
  13. Click finish.
I send myself a test message and l may get a reply one time only, but the next time I get nothing.

What could I be doing wrong? It seems pretty simple to set up.
 
Diane Poremsky

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
W

wlsnoops

New Member
Outlook version
Outlook 2010 64 bit
Email Account
POP3
Thank you, Diane. I wasn't aware of the 'once per session' thing. I will definitely look at the script examples.
Thank you very much.
 
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